Regional Head of Housing Services

6 days ago

Tyne and Wear, United Kingdom Anchor Trust Full time

Job Title:
Regional Head of Housing Services - North East

Department:
Housing Services

Reports to:
Director of Housing Services - North

Salary:
c£78,000 per annum


We're on the lookout for a dynamic and experienced professional to join our team as a Regional Head of Housing Services.

As a crucial member of our organisation, you will be responsible for leading and driving the housing services strategy and performance within your defined regional boundary.


Key Responsibilities:

In this role, you'll be at the forefront of delivering best-in-sector housing and support services to our Anchor residents.

Your key responsibilities include providing high-profile leadership to operational housing teams, ensuring the delivery of high-quality, responsive services tailored to our diverse range of products, and maintaining a highly trained, engaged, and customer-focused workforce.


As a Regional Head, you'll collaborate with your peers to minimise duplication, manage resources efficiently, and foster joint action and learning.

Your strategic vision and operational plans will optimise rented housing and homeownership functions, ensuring excellent and efficient services for current and future residents.


You'll also be responsible for a strategic function in the business, such as Income Recovery, Resident Wellbeing, Allocations or Homeownership support.


Qualifications and Experience:

We're looking for someone with proven experience and knowledge of the housing sector, including rented housing and homeownership.

Your track record in leadership and management, ability to navigate change in a fast-paced environment, and experience in managing multiple functions and priorities will set you apart.


Personal Attributes:

Your strong communication skills, ability to make sound judgments, and capacity to influence others positively will be essential. You'll be a strategic thinker, adept at risk assessment and business and financial planning. Additionally, your resilience, flexibility, and willingness to travel to meet business needs are key attributes we value.

How to Apply:

The interview process will be a virtual assessment centre w/c 8th January, followed by an in-person interview w/c 15th January TBC)

Join us in making a difference in the lives of our residents through exceptional housing and support

Anchor - a great place to work
Anchor is England's largest not-for-profit providers of care and housing for older people.

Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here.

That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.


A rewarding environment
From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

  • Gym, fitness and wellbeing discounts
  • Mental health support
  • Flexible working options
  • Access to online GP appointments

Finance

  • Pension plan contribute between 4% and 8% and we'll match it or better
  • Quick and easy pension transfer service
  • Savings and financial advice, loans, free life assurance
  • Discounts on shopping, holidays, phones, technology and more

Career

  • Ongoing personal and professional development programme
  • Leadership Pathways online learning resources
  • Career progression and promotion opportunities

Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer.

We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks.

These work to celebrate diversity, address concerns, review policy and practice and empower their members.

We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

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