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Housing and Estate Assistant

3 months ago

Tyne and Wear, United Kingdom Sellick Partnership Full time

Housing Assistant 37 hours pw
Temporary on going
Our client are currently seeking a highly experienced Housing Assistant
Provide administration support to Housing team
Support the development and delivery of effective and high-quality housing services to Housing customers across geography in line with related housing strategies to ensure effective sustainment of tenancies and neighbourhoods
Acknowledge and respond to initial contact and queries received in person, via email, telephone or social media from customers in relation to housing management, tenancy breaches or anti-social behaviour
Carry out home visits to customers in response to a range of housing management queries as required
Assist housing teams to ensure customers comply with their legal obligation to provide access for heating checks and electrical testing
Support the delivery of estate inspections and community walk abouts, including logging repair requests and referral of issues to partner agencies
Respond to customers' queries regarding furniture packs, including repairs, replacements, pack adjustments and terminations, including liaising with providers and amending tenancy charges on the housing system.
Experience of working in Social Housing/Housing background
Able to complete a Basic DBS
For additional information, please contact Shannon Netting at Sellick Partnership
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.