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Contract Director

3 months ago

London, Greater London, United Kingdom Morrison Utility Services Limited Full time

Morrison Water Services, part of the M Group Services Water Division, are the leading service provider in the water and wastewater infrastructure sectors in the UK.

Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning and completion. With a 2.1billion order book and turnover at 450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too.

Morrison Water Services are recruiting for a Contract Director to manage our a Smart Metering Programme in the Northern Region. The contract comprises the following programmes of work:

  • Progressive Metering
  • Household Replacement Metering
  • Non-household Replacement Metering
  • Bulk Metering

As the Contract Director you will be accountable for the strategic and operational leadership of clients and contracts within your area of control.

This will include responsibility for the safe and operational delivery of the Contract margin and cash/WIP targets, while meeting external and internal performance outcomes.

You will also be responsible for delivering to World Class health, safety, quality and environmental standards and maintaining high levels of employee engagement.

You will set the vision, strategy and objectives for the Contract in line with the overall area and the Divisional vision and strategy.

Our business is built on our key values and behaviours, which the Contract Director will have responsibility for implementing and upholding throughout.

Our people are our greatest asset, and you will support all colleagues and clients to deliver exceptional service and results.

Your role will involve:

Managing the development of the delivery strategy for your contract, including compliance to the highest SHEQW standards, with a focus on risk and continuous improvement.

You will be delivering specific revenue and profitability targets for each financial year and be accountable for meeting cash targets for contracts.

You'll oversee the operational resource and activities within areas of responsibility, driving efficiency while meeting contract SLA's.

Are you comfortable being responsible for the achievement of agreed and contractual targets for operational performance?

Do you have experience Implementing behavioural safety programmes?

Can you provide leadership and direction to your teams?

You will be owning and overseeing delivery of contract business plans and driving growth of contracts more widely with clients.

There will be the need to ensure delivery of high levels of customer and end-user satisfaction.

Implementing improvements, efficiencies, and cost savings to maximise contract performance.

Optimising contract cashflow and working proactively with contract teams and clients to ensure payments are received in accordance with contractual terms.

Understanding disputes and ensuring they are resolved professionally and timely with clients and suppliers.

Guiding, coaching and mentoring direct and indirect reports, establishing a robust succession plan within your area of responsibility.

Collaborating with contract teams, supporting their management and adhering to MWS company values.

You will be conducting contract re-negotiations and directing bids for new contract opportunities, together with establishing a clear win strategy.

Collaborating closely with our Business Development Team to establish and develop detailed client strategic plans.

Taking a central role in forming strong and effective relationships with customers' key representatives.

You will act as a Safety and Wellbeing champion and role model, taking control in driving health, safety and wellbeing performance across your contract.

Striving for the adoption of best practice and continuous improvement in all elements of your responsibilities including:

  • Producing contract specific margin, WIP, SHEQ and operational performance improvement plans
  • Identifying, developing and sharing best practice within contracts, across any other contracts and across MWS
  • Adopting marketing and PR activities through case studies, best practice, innovation and awards
  • Acting as an ambassador for MWS

Do you have a Degree or equivalent level qualification in a Construction, Engineering, Utilities and/or similar business discipline, plus relevant management or professional qualifications?

Can you demonstrate a consistent track record of senior management experience in utility contracting or a similar environment?

Have you gained demonstrable client management and development skills?

Do you have excellent people leadership, coaching and mentoring skills, as well as excellent communication and interpersonal skills?

Can you influence others and sell ideas effectively at the most senior level?

Do you have a strong knowledge and experience of SHEQW policies, procedures and management, and a strong commercial and sector awareness?

Does this sound like you? If so, we would love to hear from you

As a valued employee of the M Group Services Water Division, you'll be entitled to:

  • Company Car or Allowance and Fuel Card, with a range of Hybrid and Electric Cars
  • Private Health Care for you and your family
  • Discretionary annual bonus
  • Access to our Employee Assistance Programme
  • Life Assurance
  • 25 days' annual leave plus 8 days' bank holiday
  • Enhanced Maternity & Paternity policy
  • Cycle to work Scheme

#mws

About The Company

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

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