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Director of Contract Assurance

2 months ago

London, Greater London, United Kingdom Wipro Full time
Job Description

Wipro is a leading IT services company that has been a pioneer in the industry for decades. We have a dynamic approach to people, process, and technology, which has enabled us to become a leader in our field.

We are currently seeking a Director of Contract Assurance to join our team in the UK on a permanent basis. The successful candidate will work closely with the account executive team and will be responsible for ensuring awareness and compliance with the contract and contract management processes.

The Contract Assurance Manager will be a strong client-facing role and will closely collaborate with key stakeholders of our customers, suppliers, and within Wipro. The role will involve providing a 360-degree contract design and management, implementing an obligations management plan, and ensuring the overall contract's governance.

The successful candidate will be a key player in the account governance, participating at top-level executive meetings as a trusted advisor to the business teams and leading compliance with contractual obligations to protect Wipro's interests and support business strategy decisions.

The Director of Contract Assurance will be responsible for driving change requests, negotiating commercial disputes, avoiding penalties, and preventing profit leakage through scope creep.

As a proactive member of the Wipro account team, the Director of Contract Assurance will advise and collaborate with client executive partners, delivery leaders, and other team members in the contract design, preparation, and management of the daily contractual relationship with customers and partners of consortia in a way that protects Wipro's interests.

The role will also involve becoming the first point of contact for the delivery team for all contractual matters, overseeing the direct follow-up of contract/legal aspects associated with relevant customer contracts in close coordination with the corresponding country legal counsel.

The Director of Contract Assurance will ensure that all contract changes (e.g., addendums) are recorded in accurate time and format, and that the performance of contractual obligations is properly planned, tracked, documented, and monitored.

The ideal candidate will have considerable relevant experience in IT contract management, experience in managing multiple, large portfolios of customers and business accounts in a global environment, and be open to travel as needed.

The Director of Contract Assurance will also have a good understanding of IT service delivery, including various delivery models structured around geo, industry, and competency units, as well as proven negotiation and program management capabilities.

Fluency in common languages like English, French, German, and the ability to communicate with customers in their local language is a must. Excellent verbal and written communication skills, reporting, and document skills, and high attention to detail/quality/effectiveness are also required.

We are an equal employment opportunity employer and make all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

We also know that everyone has a life outside work, so we're happy to discuss flexible working arrangements.