Head of Eu Dsp Learning Systems, Delivery Service

2 weeks ago


London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
Strong experience with Learning Management Systems (LMS) and related technologies.

  • Strong experience with Docebo or Articulate LMS and tech automations
  • Knowledge of API/LMS integrations, Salesforce would be an advantage
  • Strong experience in developing and delivering against an L&D strategy for external audiences.
  • Excellent skills in digital learning content creation and elearning authoring tools.
  • Excellent written and verbal communications skills and a high bar for accuracy.
  • This leader is an owner and expected to work autonomously in a fastpaced and rapidly changing environment.
At Amazon, we're working to be the most Customer-centric company on earth.

One customer experience that we are constantly looking to take to a new level is how we fulfil and deliver orders.

Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible.

To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.

Come build the future with us

Location of the role is flexible across EU.

Key job responsibilities

  • Support the development of learning strategies for the DSP 2.0 model and oversee delivery against it.
  • Oversight and technical accountability for LMS. Overseeing backend configuration, integrations, innovations, updates, and roadmap.
  • This leader is an owner and expected to work autonomously in a fastpaced and rapidly changing environment.
  • Practical program management and administration experience: organization, managing details, keeping multiple tasks/projects on track, and managing change.
  • Participate in project teams to build positive, collaborative partnerships among SMEs, team members and stakeholders to scale learning and performance solutions.
  • Supporting our business development team by presenting our overall DSP program in front of groups, large and small, including a strong ability to answer complex questions on the fly.
London, GBR

  • Prior L&D, logistics or human resources experience.
  • Master degree in education, psychology, or adult learning.
  • Ability to create and report using Tin Can in learning experiences.
  • Experience in managing big data
  • Experience in leading large group sessions incl. virtual training
  • Excellent experience in owning and developing standards for curriculum development and content.
  • Experience consulting with business partners to identify needs and develop innovative solutions.


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