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Quality Lead

3 months ago


Welwyn Garden City, Hertfordshire, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board Full time

This is a really exciting opportunity for the right individual to lead and support a diverse range of workstreams within the Nursing and Quality Directorate covering provider quality assurance and improvement.

The post holder will be required to work alongside and support the Senior Quality leads as well as the leadership team within Nursing and Quality.


You will use your partnership working skills and expertise to oversee quality assurance and improvement approaches including within provider settings and across pathways related to a range of areas including patient experience and safety.


  • The post holder will have responsibility for supporting the Senior Quality Manager and leadership team within the Nursing and Quality Team by ensuring there are robust mechanisms in place to demonstrate continual quality service improvements across all healthcare organisations commissioned by the organisation.
  • This role will have responsibility for providing an effective and competent level of support to the Senior Quality Manager by ensuring that robust mechanisms are in place and maintained to demonstrate that quality is supported across all other NHS and nonNHS provider organisations.
  • The post holder will support quality improvement by working with healthcare providers commissioned by the organisation to ensure the development of a culture of learning arising from a broad range of quality issues.
  • The above is an outline of the tasks, responsibilities and outcomes of the role. The job holder will carry out any other duties as may reasonably be required by their line manager, and senior managers within the Nursing & Quality Team. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team and the organisation.
Here at HWE ICB we're passionate about people.

Working with our partners to help our people to stay well and get good health services when they need them is at the heart of everything we do.

It's an exciting time for us.

We're an evolving organization with a lot to do if we are to deliver our quality assurance and improvement approach for Hertfordshire and West Essex in the next five to seven years.

And we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve this.


So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

We can offer you a good working environment in a modern office building with a generous holiday entitlement and NHS pension scheme

For further information on this role please see the job description and person specification attached.