Transport Network Support Assistant

2 weeks ago


Winsford, Cheshire, United Kingdom SYNETIQ Full time

Transport Network Support Assistant - Winsford
SYNETIQ, an IAA company (

NYSE:
IAA), is one of the UK's largest vehicle salvage, dismantling and recycling companies.

A world away from the old-school concept of a breaker's yard, we're focused on more sustainable motoring solutions through our integrated circular model.

We work with customers and clients to offer affordable, sustainable motoring solutions that don't cost the Earth.

Our services are for customers looking for quality used car parts and businesses who want to maximise the financial and environmental return of their vehicles.


Overall Purpose of Role:


To provide maintenance of all administrative processes and systems associated with the transport network department and online systems to create & maintain departmental compliance.


Key Areas of Responsibility, Activities & Tasks Involved

  • Allocate vehicle collections to network partners.
  • Deal with incoming queries regarding collections and or charges relating to these collections.
  • Assist with specialist recovery and urgent collections.
  • Work closely with network partners and obtain images, paperwork etc.
  • Manage systems to ensure they are accurate and up to date.
  • Assist in other areas of transport /planning process as required.
  • General office duties such as dealing with enquiries typing, scanning, database updates, filing, etc.
  • Any other duties as may be required which are commensurate with the grade of the post.
  • Complete all tasks deemed to be a reasonable request by the Transport management in a timely, efficient, and safe manner.

Skills & Experience Required

  • Customer service experience
  • Transport office experience
  • Excellent communication skills
  • IT literate
  • Knowledge of Microsoft office programs
  • Recovery company experience

Monday - Friday 08.3am - 5pm

Job Types:
Full-time, Permanent

Benefits:

  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Onsite parking
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Winsford: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:
Transport Network Assistant

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