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Academic Quality Officer

3 months ago

Manchester, United Kingdom Global Banking School Full time

This role is not eligible for visa sponsorship

To support the work of the GBS Academic Standards and Quality Office in helping to ensure that the policies and procedures of awarding bodies and, as appropriate, GBS policies and procedures are fully and consistently implemented across all campuses and programmes of study. To support academic and professional services staff with the production of high-quality reports required for both internal and external audiences. To act as secretary, as required, to GBS boards and committees.

  • To help ensure that the policies, procedures and systems of partner awarding bodies are fully and consistently implemented and monitored across programmes delivered by GBS.
  • To contribute to the maintenance, review and updating of GBS academic policies and procedures.
  • To write quality monitoring and quality enhancements reports, as required.
  • To ensure quality assurance and enhancement at GBS supports a cycle of continuous improvement, leading the implementation, monitoring and evaluation of enhancements.
  • To write high quality reports using quantitative and qualitative data for internal and external audiences, as required.
  • To co-ordinate and undertake internal quality audit tasks as appropriate to the needs of the GBS and demands of awarding bodies/partner organisations.
  • To support GBS's student-facing processes, as required, ensuring timely responses and satisfactory outcomes.
  • To act as secretary, as required, to GBS boards and committees.
  • To work with and complete tasks set by the Associate Director and/or Academic Quality Manager.
  • Take on special projects as required and related to the role of Academic Quality Officer.
  • To work efficiently, accurately and with high level of attention to detail
  • The Academic Quality Officer formally reports to the Associate Director of Academic Standards and Quality and will be allocated tasks and responsibilities by the Associate Director and/or Academic Quality Managers.
  • Liaises with Deans, Associate Dean(s), Student Success Tutor(s), Programme Leaders, teaching staff and professional services staff, as appropriate, and under the guidance of Academic Quality Managers.
  • Excellent written skills with experience of report writing
  • Ability to compile, analyse and evaluate qualitative and quantitative data to incorporate into reports
  • Excellent communication and interpersonal skills
  • Able to work to challenging deadlines and deliver set objectives
  • Good organisational skills.
  • Willing to travel to GBS campuses, as appropriate.

Standard benefits of employment at GBS include:


• 25 days annual leave, plus 8 public holidays

• 1-day extra leave per year of service, up to a maximum of 5 days

• Workplace pension scheme with NEST

• Tuition reimbursement for career development courses

• Cycle to Work scheme.

• Access to GBS "Life" - discounts platform, wellbeing centre and much more

• Reward and recognition programme

• £500 award employee referral scheme

• Discretionary annual performance bonus

• Specsavers eye care vouchers

• Access to a TOTUM discount card and eligibility for a Costco membership

The successful candidate will also be expected to demonstrate their commitment:

  • To GBS values and regulations, including equal opportunities policy.
  • The GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy.
  • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

We improve lives through education, committing to inclusiveness and realising the power of diversity each day. We are proud of the many backgrounds, experiences, beliefs and cultures here at GBS — people are the heart of everything we do and our aspirations for the society we want to see in the future.

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