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Lead Generation Account Handler

3 months ago

Telford, Telford and Wrekin, United Kingdom The Ardonagh Group Full time

Lead Generation Account Handler - Telford - ARD894990

Due to expansion, a further vacancy has arisen for a Lead Generation Account Handler at Telford based Towergate Insurance.


The successful applicant will actively and enthusiastically contact new and potential clients, to further enhance our knowledge to their business, to ensure that the correct department can provide a quotation for that client.


Principle objectives and responsibilities include:

  • Input details of telephone calls into diary systems, always asking for advice when needed.
  • Book appointments for Development and Account Executives with prospect and existing clients ensuring that they are fully qualified leads.
  • Coordinate Development and Account Executives diaries to ensure optimum use of time and bookings.
  • Ensure that company procedures and systems are followed and reviewed.
  • Achieve daily targets, and produce accurate daily figures.
  • Have required MI readily available.
  • Liaise with other departments to attend to customers' needs.
  • Linking to the correct product to match the clients' needs and expectations.
  • Provide excellent customer service.
  • Communicate with other departments.
The Company


With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK.

We're community brokers and risk experts backed by the scale and spirit of the UK's largest independent broker.

We've got big ambitions for the future - join us for the journey and make your mark on the local community.

#TIB