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Demo & Installation Technician

3 months ago

Uddingston, South Lanarkshire, United Kingdom ADR Eng Specialists Ltd Full time
Your New Company
One of the UK's largest independent supplier of plant and machinery to the construction, demolition,
ports, timber, scrap and recycling sectors. Through the expertise of our people and investment in technology, we
help customers achieve maximum efficiency by providing equipment solutions that support both their
commercial and environmental objectives

Main Responsibilities:

  • Support the sales team with technical and applications advice on the available product range
  • Conduct pre-demonstration site visits to qualify machine(s) and customer requirements
  • Conduct demonstrations of the equipment on customer sites
  • Project management of multi machine installations/ simultaneous operations.
  • Carry out post sales installations and equipment familiarisation with customers and staff.
  • Stock manage the demo fleet, equipment media and associated attachments.
  • Management of long term hire contracts associated with the equipment range
  • Liaise with Manufacturer and suppliers with technical issues and equipment CIP (Continuous Improvements
Procedure).

  • Provide product support to customers, post installation to reduce operator error related breakdowns and call
outs.

Additional Responsibilities:

  • Provide personal tools for low level maintenance tasks and demonstration sustainability
  • Support service engineers with demo fleet maintenance and demo prep (where and when possible)
  • Exceptional communication with customers and other staff
  • Occasional requirement to work additional hours to support demonstrations and installations as required
Work experience requirements

  • Strong background in Plant industry essential.
  • Technical knowledge of crushing and screening preferable but not essential
  • Experience of Microsoft software (Word, Excel, Power point etc.)
  • A good level of instructional and mentoring capacity
  • Ability to thrive and succeed in a busy, ever-changing environment
  • Excellent level of attention to detail and conscientiousness
  • Preferred dealer experience but not essential
  • Must be able to travel outside of the UK to attend manufacturers training courses