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Customer Service Advisor

3 months ago


Cheltenham, Gloucestershire, United Kingdom The Ardonagh Group Full time

Customer Service Advisor - Cheltenham

£23,400 p/a plus generous quarterly bonus.
Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you're about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??


Then come join us as a Customer Service Advisor and you'll work Monday to Friday, just 37.5 hours a week We are also required to work 1 in 3 Saturday mornings from 9am-12.30pm, you will get a half a day back in the following week.


No experience necessary as we will provide you with full training We offer a basic salary of
£23,400 p/a plus a generous quarterly bonus so you can earn
up to £27,400 per year.

You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers - Towergate.

With a
start date 1st July 2024, You'll have a 4-week induction followed by an 8-week training academy. We're committed to providing the support you need to thrive, ensuring you step into your role with confidence.

But it doesn't end there - your journey continues with ongoing development opportunities as we invest in your career growth with us in the Insurance industry.


So, what does the role of a Customer Service Advisor here involve?

  • Efficiently manage high call volumes in our dynamic contact centre environment meeting and exceeding performance KPI's and targets.
  • You will need to enjoy working in a team, we work hard, help and support each other and we're driven to achieve all our team goals and objectives all whilst having a lot of fun


In return you will be
welcomed and supported by our Ardonagh family, an organisation that
cares about you as a person and your wellbeing.


Some of the other benefits are:

  • Holiday entitlement of
    26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
-
Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.

  • Pension scheme for when you feel it's time to retire.
-
24-hour support for physical and mental wellbeing and on site
mental health ambassadors.

  • 1 days paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.
Why not check us out on LinkedIn to find out what life's really like at Ardonagh. #AD #AIB #TIB