Customer Services Advisor
1 week ago
- Age 21 £11.68 per hour + performance related bonus
- Under 21 £9.62 per hour + performance related bonus
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role.
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer.
This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.
We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently.Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
- Some knowledge and skills in car parts fitting and cycle repair
- Some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits.
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 60% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainyday fund for the future
- Health Cash Plan claim cash back towards your healthcare costs and get access to health and wellbeing services
We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business.
Join us and be part of our success story in getting the nation safely back on the move.-
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