Service Advisor

1 week ago


Aberdeen, Aberdeen City, United Kingdom Peter Vardy Full time

Job details:

General information:

Reference :000244
Salary:

JOB47

Vacancy details:

Job Title:

Service Advisor - Jaguar Land Rover

Contract type:

Full Time

The Opportunity:

Service Advisor - Jaguar Land Rover

Peter Vardy Aberdeen

£Competitive + Bonus + Benefits

41.25 hours


Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars.

We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.

We are currently hiring for a Service Advisor to join the team at our Jaguar Land Rover in Aberdeen. Our Service Advisors are an important component that works as a link between our customers and our workshop.

It's a tricky role, where one foot is in the engine room and the other foot is in the showroom.

From welcoming guests, you'll ensure their smooth journey; from agreeing service or understanding repair requirements; to booking in work and presenting the completed job.

Along the way, you'll liaise with our parts team, suggest additional products and services to the guest, and make sure all invoicing is shipshape.

It's all about giving our guests peace of mind.

You must have an enthusiasm for guest experience and a passion for the industry with the confidence to deliver an outstanding service to our guests.


What you will do:

  • Always able to greet Guests in an enthusiastic and positive manner to maintain customer retention and satisfaction.
  • Exceeds manufacturers national average CSI score.
  • Ensure always adhering to Service Core Process.
  • Enters all required information into IT systems in a timely manner to provide accurate and comprehensive Customer Relationship Management (CRM) data. Ensuring compliance with all aspects of Data Protection.
  • Provide a thorough and accurate explanation of all additional work recommended, optimising any additional selling opportunities from this as well as upselling from the VHC and the sale of Service Plans.
  • Responds to and resolves all customer issues direct to them within the communicated PV guidelines.
  • Exceed service business plans.
  • Complies with company policy regards to system housekeeping
  • Maintain and develop Advisor knowledge through attending various training courses and developmental activities as required.

What you will need:

  • Experience working in a customer service role.
  • Automotive background or Service Advisor experience would be highly advantageous.
  • Exceptional customer service skills
  • Target driven.
  • Excellent communication skills and warm telephone manner
  • Ability to multitask within a busy environment
  • A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
  • Computer literate

What's in it for you:

Net Better Off is our Benefits and Reward programme which is designed to support our colleagues in four core wellbeing areas, Mental, Physical, Community and Financial - it's the Peter Vardy difference

  • 30 days holiday rising with length of service
  • Excellent earning potential, you're in control
  • World class training delivered by the PV Academy to enhance your career.
  • Employee discounts & lease cars options through the PV Cares scheme
  • Highflyer Incentives would you like to win a trip to Vegas?
  • Generous Colleague Referral Scheme
  • Company uniform
  • Pension & Life Assurance
  • Lunch on us complimentary lunch once a week
  • Enhanced maternity & paternity leave
  • Access to the PV Wellbeing Centre
  • MOT & In house counselling services


Colleague events
  • Family Fun Day, Annual ball Christmas party yes, we like to have fun


If you would love to be part of our Peter Vardy family, please APPLY now with an up-to-date copy of your CV.

We look forward to hearing from you soon.

Peter Vardy is an equal opportunities employer.

Everyone is welcome here, if you have the drive and passion to succeed, then we would love to hear from you.


Vacancy location:

Location:

Scotland, Aberdeen, Landrover Aberdeen

Requester:

Employment Details:

Contract hours:

41.25

Benefits:

NBO
  • Service Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Perfect Placement Full time

    Service AdvisorFranchised DealershipAberdeen regionAchievable earnings of at least £28,000+ – DOEBonus Scheme available.42.5 hour working week.We are currently advertising on behalf of an Automotive a franchised dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Aberdeen area.Our Motor Trade...

  • Service Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisors,Interested in earning a market leading salary of £50,000+ OTE as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you This Service Advisor opportunity is based within our clients successful, dealership based in the Aberdeen area. The ideal Service Advisor candidate will have main dealer...

  • Service Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Peter Vardy Full time

    Service Advisor - PorscheAberdeen£25,550 plus bonus + Excellent BenefitsMonday to Friday 8am to 6pm & 1 in 2 Saturdays 8am to 12pmFull Driving License is EssentialPeter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to...


  • Aberdeen, Aberdeen City, United Kingdom Aberdeen Sports Village Full time

    We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and resolving. This is an exciting opportunity to work in a fast-paced environment and make a positive impact on our customers'...


  • Aberdeen, Aberdeen City, United Kingdom Peterson Recruitment Full time

    A vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met.Our CompanyFrom our roots in agricultural inspections, Peterson and Control Union have been operating for nearly...

  • Service Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom TrustFord Full time

    Department: AftersalesLocation: AberdeenSalary Range: Hourly rate from £11.67 plus bonus, 33 days holiday, Life Assurance and other great Company benefitsContract Type: Permanent"I didn't have to know how engines worked - knowing how people worked was enough."Join us at the world's largest dedicated Ford dealer and you'll deliver a service your customers...


  • Aberdeen, Aberdeen City, United Kingdom Peterson Recruitment Full time

    A vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met.This role would be open to Graduates/School Leavers who are looking to start their career in an office environment...


  • Aberdeen, Aberdeen City, United Kingdom Student Roost Full time

    Customer Service Advisor requiredWe are Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were not quite the new kids on the block, having already created a portfolio of over 19,000 beds and ambition to increase that further in the near future; but were at the very beginning of building our brand, our culture and our...


  • Aberdeen, Aberdeen City, United Kingdom Student Roost Full time

    Hours: 37.5 per weekSalary: £24,375.00 per annumAre you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?The City: The Granite City is steeped in history, and our university culture is a rich part of that heritage. The University of Aberdeen was founded in...

  • HR Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom EthosEnergy Full time

    HR Advisor Jobs in Aberdeen | EthosEnergy Careers UK Position: HR Advisor The HR Advisor position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business...


  • Aberdeen, Aberdeen City, United Kingdom Barclays Full time

    Senior Customer Service AdvisorAberdeen£25,000 per annum + Excellent Benefits: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more benefits35hrs per week, rotating between...

  • Parts Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom John Clark Motor Group Full time

    Parts Advisor - John Clark Renault AberdeenFull timeAre you good with people and have a can do attitude? This could be the opportunity for you Renault/Dacia/Alpine/Nissan are seeking a pro-active, customer focused, qualified Parts Advisor, who will be part of a team of Parts Advisors and be responsible for providing a proactive service to customers...

  • HR Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Thorpe Molloy McCulloch Recruitment Full time

    HR Advisor - VR/26643:Status: PermanentLocation: Aberdeen City CentreRef: VR/26643Rate: Available Upon RequestWe are currently supporting a leading Energy Service company with their requirement for an HR Advisor to join their team on a permanent basis. This is an excellent opportunity for an experienced Advisor to get involved in the full spectrum of...

  • Mortgage Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom ASPIRE SEARCH CONSULTANTS LLP Full time

    Mortgage Advisor / whole of the market / Aberdeen / £31,200 basic salary (OTE £60,000 - over £100,000) plus excellent benefits / full timeWe are working on an exclusive basis with our client, a highly regarded mortgage broker, to secure a top performing mortgage advisor for their busy office in Stirling.This award-winning whole of the market mortgage...


  • Aberdeen, Aberdeen City, United Kingdom Energy Resourcing Full time

    Overview:Energy Resourcing are recruiting for a Contractor Management Services Advisor on a permanant basis. This role can be delivered by hybrid working, with regular time working from home balanced with attendance at one of our UK Offices e.g. London, Aberdeen or Stockton.OverviewAs part of the Energy Resourcing CMS team we support recruitment, onboarding...


  • Aberdeen, Aberdeen City, United Kingdom John Clark Motor Group Full time

    Apprentice Parts Advisor - BMW/MINI ABERDEENWe are looking for exceptional people to join the John Clark Apprenticeship Parts Advisor programme - HAVE YOU GOT WHAT IT TAKES?The Parts Apprenticeship is geared towards training the next generation of fully-fledge Parts Advisor. But what does a Parts Advisor actually do?About the role of a Parts AdvisorYOUR...


  • Aberdeen, Aberdeen City, United Kingdom Peter Vardy Full time

    Customer Service Advisor - Jaguar Land RoverAberdeenSalary including bonus up to £34,000 + Excellent benefitsMonday - Friday 8am-5pm or 9am-6pm rota basis and 1 in 4 Saturdays 8am-1pmPeter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading...


  • Aberdeen, Aberdeen City, United Kingdom NRG Resourcing Ltd Full time

    Abundance of leads provided Pre-qualified mortgage appointments and dedicated administrative supportThe company are Scotland's largest estate and leasing agent with a national network of high street branches, including in the key cities of Aberdeen, Edinburgh, Glasgow, Perth and Stirling.They are also one of the most respected litigation practices in...

  • Contracts Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Thorpe Molloy McCulloch Recruitment Full time

    Contracts Advisor (Wells/Drilling & Completions) - VR/26662:Status: TemporaryLocation: AberdeenRef: VR/26662Rate: Expectations to be discussed12-month contract opportunity for a Contracts Advisor with experience working on Wells/Drilling & Completions contracts.As Contracts Advisor, you'll be responsible for the contractual management and administration of...

  • HR Advisor

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Welltec Full time

    Human Resources - United Kingdom, AberdeenRCP Deadline:A world class company:Welltec is a diverse company with employees from more than 50 countries. This contributes to our unique atmosphere with a global dimension and yet a strong local foothold at the various bases.Our technologies and services are for the global market, but our solutions are local and...