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Customer Service Assistant
3 months ago
Duties:
- Provide exceptional customer service and support to customers in person
- Answer customer inquiries and resolve issues in a timely and professional manner
- Up sell products and services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Communicate effectively with customers, ensuring a positive and satisfying experience
- Handle escalated customer complaints with empathy and professionalism
Skills:
- Excellent verbal and written communication skills
- Ability to analyse customer needs and provide appropriate solutions
- A positive attitude and a passion for delivering excellent customer experiences
Salary:
From £25,560.80 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Leeds (preferred)
Work Location:
In person
Application deadline: 29/02/2024