Optical Assistant

2 weeks ago

Leeds, Leeds, United Kingdom Zest Business Group Full time

Optical Assistant Role Overview

Zest Business Group is seeking a highly skilled Optical Assistant to join our team. As an Optical Assistant, you will play a vital role in providing exceptional customer service and supporting our clinical team.

Key Responsibilities:

  • Manage the reception area, ensuring a welcoming and efficient experience for patients
  • Support the clinical team in maintaining high standards of patient care and clinical excellence
  • Assist with pre-screening, making adjustments, and collections
  • Provide outstanding levels of customer service, responding to patient queries and concerns
  • Work collaboratively with the team to achieve business objectives and improve patient satisfaction
  • Contribute to the development and implementation of business growth plans, including increasing testing rooms and pre-screening areas

Requirements:

  • Experience as an Optical Assistant or Optical Receptionist
  • Excellent customer service skills, with a focus on patient satisfaction
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues
  • Interest in optical fashion and the latest trends
  • Proactive and forward-thinking, with a focus on continuous improvement

What We Offer:

  • A competitive salary, with opportunities for growth and development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • The chance to work with a well-established and reputable business, with a strong reputation in the industry

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