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Optical Assistant

2 months ago


Leeds, Leeds, United Kingdom Zest Business Group Full time
Optical Assistant Role

We are seeking a highly skilled and customer-focused Optical Assistant to join our team at Zest Business Group. As an Optical Assistant, you will play a vital role in providing exceptional eye care services to our patients.

Key Responsibilities:
  • Manage reception duties, ensuring a smooth and efficient patient experience
  • Ensure clinical standards are met, maintaining high-quality patient care
  • Meet and greet patients, providing a warm and welcoming atmosphere
  • Book appointments, pre-screen patients, and make adjustments as needed
  • Deal with complex patient queries, providing clear and concise information
  • Provide outstanding levels of customer service, exceeding patient expectations
  • Work collaboratively with a friendly team of 5-6 people, sharing knowledge and expertise
  • Work a 4-day week, with occasional Saturdays, from 9am to 5:15pm
  • Salary: £22,000 - £25,000 DOE
Requirements:
  • Experienced Optical Assistant or Optical Receptionist
  • Customer-focused, with a passion for delivering exceptional patient care
  • Forward-thinking, with a keen eye for detail
  • Personable, with excellent communication skills
  • Interest in optical fashion and the latest trends
  • Pro-active, with a can-do attitude

If you are a motivated and dedicated individual who is passionate about delivering exceptional eye care services, we would love to hear from you. Please send your CV or call for more information.