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Portering Supervisor

3 months ago


London, Greater London, United Kingdom City, University of London Full time
SCHOOL / SERVICE

Professional Services

  • DEPARTMENT

Property and Facilities

  • LOCATION

College Building

  • CONTRACT TYPE

Permanent

  • JOB CATEGORY

SALC / Clerical / Technical / Support

  • HOURS

Full-time

  • SALARY MIN

£28,131

  • SALARY MAX

£31,502

  • PUBLICATION DATE

12-Apr-2023

  • CLOSING DATE

27-Apr-2023


Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.


City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.


In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.


Background:


The Property & Facilities Department (PAF) is responsible for providing a safe and efficient working environment for all University staff and students.

PAF manages all building services and the strategic development of the estate contributing to the delivery of City University strategic and operational objectives.


The post holder will assist with the delivery of first class facilities management activity supervising the post, portering and the grounds team.


Responsibilities:


The Portering Supervisor is responsible for the supervision of the Porterage staff and services, ensuring the provision of a high standard of service to the university.


These services include but not limited to:
Portering/Post - Room set-ups; office/furniture moves; waste disposal; delivery of goods-in including furniture, parcels and mail.

Domestic - Ground maintenance; general services stores; occasional ceremonial support.


Assessing and preparing working area schedules; ensuring appropriate number of staff are allocated to buildings; ensuring cover work is assigned on a day-to-day basis; covering vacancies with contract staff as required; delegating building or area tasking to the team as appropriate.


Staff administration including preparation of holiday & sickness records, signing in/out records; ensuring records are kept up to date; preparing recharges for departments for staff overtime and enhanced services.

Receiving and assessing service requests for portering & domestic tasks; allocating duties appropriately.

Person Specification:

Excellent supervisory skills.

Experience of working within a busy portering and post team.

Experience in a customer service related role.

Good time management skills, including the ability to coordinate numerous tasks and work to deadlines.

Ability to plan, organise and prioritise workload to ensure deadlines are met.

Ability to carry out manual handling duties.

Additional Information:

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: 27th April 2023 at 11:59pm.
Interviews are scheduled for: 12th May 2023.


City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.