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Team Administrator
3 months ago
The post holder is also responsible for managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner.
The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.
The post holder is responsible for the provision of a booking appointment service Outpatients using the electronic patient record system.
The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties.
service users can take place within stated target times and standards according to the NHS Plan.
Typing of all clinical correspondence.
Coordinating and directing service user contact via telephone call,
Greeting service users, carers and other visitors when required.
Ensure an effective and efficient booking service is provided with
service user negotiation in accordance with the targets stated in the
NHS Plan.
Direct making of appointments according to booking and waiting
time policies.
The taking and typing of minutes for all team meetings and ad hoc
meetings on request.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Staff Benefits
Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
