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Client Services Director

4 months ago

Runcorn, United Kingdom CJ Retail Solutions Full time
Join an award-winning team as a Client Services Director

About the Role:
Are you a seasoned and energetic professional ready to take charge of high-profile client accounts?

Our client is a renowned team specializing in top-notch retail display solutions nationwide and internationally. Their primary goal is to ensure timely and cost-effective 'instore' marketing campaigns, maximizing both brand exposure and consumer connections.

Partnered with some of the globe's leading brands, we are expanding our Commercial Team to oversee a specific Global FMCG brand and budding accounts due to significant business growth.

Responsibilities:
  • Manage a range of client accounts and act as the primary contact
  • Establish and nurture strong client relationships, grasping their needs and goals
  • Develop and execute strategic account plans to meet client objectives and boost revenue
  • Guide and support a team of project managers, offering leadership to ensure client contentment
  • Collaborate with internal departments such as Sales, Marketing, and Operations to fulfill client obligations
  • Track account performance, provide regular reports and insights to clients
  • Spot opportunities for promoting and selling additional products or services
  • Stay updated on industry trends and best practices to shape client strategies

Requirements:
  • Hold a Bachelor's degree in Business, Sales, Marketing, or a related field or possess proven experience in account management, with at least 5 years in a similar capacity
  • Demonstrate robust leadership qualities with the skill to inspire and motivate a team
  • Possess excellent communication and interpersonal skills, establishing connections with clients and internal parties
  • Strategic mindset with a focus on achieving results and surpassing client expectations
  • Proficiency in CRM software and other relevant applications
  • Effective multitasking capabilities in a fast-paced setting

What We Offer:
  • Competitive Salary
  • Hybrid Working Model
  • Pension Contributions
  • Company Events
  • 25 Days Holiday (Excluding Bank Holidays)
  • Your Birthday Off

This presents an outstanding chance to become a key player in a prosperous company where you can truly make a difference. If you have a successful history in managing large, intricate client accounts and desire a role that provides advancement, excitement, and the opportunity to collaborate with renowned global brands, take action now