Patient Advisor

2 weeks ago


Salford, Salford, United Kingdom My Cosmetic Clinic Full time

MCC - MY COSMETIC CLINIC

Patient Advisor

JOB DESCRIPTION

  • This is a 3month job with prospect of extension to start on the 1st February 202
  • This is an officebased post with no 'working from home'.

Responsibilities

  • Provide vital support to the success of the team
  • Take ownership of enquiries received into the clinic from various stakeholder groups including patients, consultants and referrals from other hospitals
  • Be a confident, enthusiastic and customerfocused communicator.
  • Be responsible for maintaining and updating sales leads and following each lead to close, focusing on maximising sales whilst delivering high quality customer service.
  • Need to be a confident and customerfocused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.
  • Support manager and admin staff to ensure that customer requirements and queries are dealt with effectively.
  • To support the team working with a range of health care professionals to deliver high quality educational and community events to the general public both within the clinic and externally. Working, on occasion, during the evenings.
  • To maintain the necessary administrative systems and processes to support business development requirements.
  • To develop constructive relationships with both internal and external stakeholders.
  • To assist in the coordination and delivery of projects, supporting the achievement of business aims.
  • To assist in the promotion of the services of the clinic throughout the local community.
  • Ideally be experienced using Social Media platforms including Facebook, Instagram and LinkedIn; and engage the public with new and exciting ideas to help promote My Cosmetic Clinic.
  • To support the team with the IT aspects of marketing such as website updates, updates on social media, devising datasheets and analysing data
  • Ability to manage and followup on workload
  • Ability to work towards target oriented goals
  • Ability to uphold a strong brand representative of the company and brand
  • A very high standard of English is essential

Requirements:

-
To work 5-6 days at the Clinic (No 'home-working' will be allowed)
-
Strong/sales business development
-
Willingness to undergo the necessary training
-
Previous experience in the cosmetic industry not required but a solid sales background is necessary
-
People Management and Leadership
-
University Degree or Diploma

Schedule:

  • 8 hour shifts at the Clinic
  • Flexible working
  • Monday to Friday
  • Overtime working
  • Weekend availability

Salary:
£25,000 per annum plus bonus.

Salary:
From £22,000.00 per year

Benefits:

  • Company pension
  • Flexitime
  • Private medical insurance
  • Profit sharing

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Yearly bonus

Ability to commute/relocate:

  • Salford: reliably commute or plan to relocate before starting work (required)

Experience:

Medical Sales: 5 years (preferred)

  • Sales: 5 years (preferred)

Work Location:
In person

Expected start date: 13/03/2023

Flextime

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