Band 2 Filing and Records Clerk

2 weeks ago

Armagh, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title :
Band 2 Filing & Records Clerk

Location :
Armagh BT61

Rate :
£10.42p/h

Duration : 3-6 months initially

Hours : 37.5hpw

KEY DUTIES / RESPONSIBILITIES:

Operational Delivery


Carry out the full range of outpatient reception duties, to include meeting and greeting of patients and all associated computer work, eg making review appointments.

Arrange appointments for patients which will include telephoning patients as required, issuing appointments letters, adding patients to the outpatient waiting list, recording reviews and all administrative processes involved in the making and follow up of appointments, including booking of interpreters and ambulances

Ensure the security and confidentiality of all patient records and information.

Retrieve and prepare clinical records for outpatient and inpatient attendances and other hospital activities.

Prepare casenotes for primary filing and assist in filing duties as required.

Ensure all information held both manually and electronically is recorded accurately, held securely and kept up to date.

Deal with general enquiries regarding casenote retrieval and storage issues and liaise with a variety of staff regarding these.


Operate the Patient Administration System (PAS), Patient Centre computer database and any other required information systems to assist in the performance of duties.

Use Microsoft Office packages as required to fulfill the duties of the post.

Assist in the maintenance of casenotes and casenote folders ensuring quality standards are met. File documentation as per departmental protocol, ensuring all files are in good order and fit for purpose.

General office duties to include filing, photocopying, scanning and dealing with incoming and outgoing post.

Support archiving and storage projects as directed.

Deal professionally with telephone/face to face enquiries from patients and staff within the Trust, those outside the Trust and members of the public, in accordance with customer service standards and Trust policies and procedures, and in line with Data Protection

Undertake any other ad hoc administrative and clerical duties, as may be required from time to time.

Comply with Infection control guidelines and the Trust dress code.

Essential Criteria:
1. 4 GCSEs or equivalent at Grades A-C including English Language or equivalent/higher qualification

OR
1 years' relevant experience in a clerical/administrative role

  • Experience in the use of Microsoft office Word

PLEASE NOTE AFTER APPROX 3MONTHS, COVER IN CRAIGAVON AREA HOSPITAL WILL ALSO BE REQUIRED POSSIBILY 2 DAYS PER WEEK THEREAFTER. MILEAGE WILL BE PAID FOR DAYS IN CAH & SUCCESSFUL CANDIDATES WILL ALSO NEED TO HAVE BUSINESS USE ADDED TO THEIR VEHICLE INSURANCE
Ability to work as part of a Team.

Ability to use own initiative.

Good organisational skills with an ability to prioritise own workload.

Effective Communications skills to meet the needs of the post in full.


Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice.

Platinum Recruitment NI Ltd adheres to all current employment legislation.

Salary:
£10.42 per hour

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)
Microsoft Office Word: 1 year (required)

Work Location:
In person

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