Customer Service Advisor

2 weeks ago


Broadway, Worcestershire, United Kingdom Godwin Recruitment Full time

A fresh opportunity in customer service

Monday - Friday, from 9am to 5pm

Great perks including 25 days of leave plus public holidays

Conveniently located in the town center with complimentary parking nearby

A prominent provider of healthcare products is in need of a customer service advisor to help run a regional dispensing center smoothly, delivering top-notch service to patients and healthcare providers.

Main Responsibilities:

  • As a customer service advisor, you'll be part of a small, welcoming team, handling customer inquiries and orders via phone, email, and in person. You'll establish good relationships with both new and returning customers, and efficiently assist community nurses.
  • Regular communication with healthcare professionals concerning patient records and orders.
  • Accurately input and manage orders, with a keen eye on product codes and quantities.
  • Update patient records and databases, always maintaining patient privacy.
  • Schedule appointments and delivery dates for patients and nurses.
  • Resolve inquiries to a satisfactory resolution.
  • Ensure adequate stock levels are maintained in the center.

Required Skills & Experience:

  • You should have recent experience in customer service and be adept at managing inquiries, preferably in an operational environment.
  • Demonstrate superb communication skills, both verbal and written.
  • Take pride in fostering effective relationships within your team and providing top-tier customer care.
  • You'll be part of a supportive and friendly team where both group and individual tasks are part of your daily duties. A positive attitude is crucial, along with a well-organized and methodical work approach.
  • Show efficient administrative skills and adherence to strict operational protocols.
  • Proficient in keyboard and Microsoft Office tools, with great attention to detail.
  • Experience in the healthcare sector would be beneficial but not mandatory.

If you are interested in the role of customer service advisor, kindly submit your CV for review. For any queries before applying, feel free to reach out.

We appreciate your interest. Your application will be evaluated, and we will get in touch with you if we decide to proceed with your candidacy. Kindly note that due to a high number of applicants, we may not respond individually to each application.

Rest assured, in accordance with GDPR regulations - Your data will only be stored after a conversation with you, and you can access, modify, or delete your information at any time upon request.



  • Broadway, Worcestershire, United Kingdom Godwin Recruitment Full time

    A brand new customer care opportunity Monday - Friday, 9am - 5pm. Excellent benefits to include 25 days' holiday + bank holidays. Easily accessible town centre location with free nearby parking available. A leading supplier of healthcare products is recruiting for a customer service advisor to assist in the daily operations of a regional dispensing...


  • Broadway, Worcestershire, United Kingdom RA Bennett Full time

    Job DescriptionRA Bennett and Partners in Broadway offers structured and transparent progression opportunities – Competitive basic salary – Car allowance - Warm leads – Industry leading training – Agile and nimble IT systemsWhat’s in it for you as our Trainee Mortgage Advisor? Full support and training provided to become CF1&CF6 qualified and...


  • Broadway, Worcestershire, United Kingdom Mercedes-Benz Apprentice Programme Full time

    Retail (Parts) Advisor ApprenticeThe role of a Retail (Parts) Advisor Apprentice is diverse. You'll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You'll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain...

  • Service Assistant

    2 weeks ago


    Broadway, Worcestershire, United Kingdom National Trust Full time

    As a Service Assistant you'll work across visitor areas, but will primarily work in the Visitor Welcome Centre to deliver high-quality customer service.Salary: £11.50 per hour. This salary will be applicable from 1 st April 2024.Contract/duration:Fixed termHours/working pattern/hours:This role is an hourly paid, fixed term role. Wherever possible we aim to...

  • Care Coordinator

    2 weeks ago


    Broadway, Worcestershire, United Kingdom SW Healthcare Full time

    Care Co-ordinatorResponsible To:Clinical Director, Vale of Evesham PCNHours:37.5 per weekSalary:Band 4Location:Vale Of Evesham PCN (New Barn Close Surgery)Overall Purpose of Job:We are seeking a Care Co-ordinator who will play a key co-ordinating role in Vale of Evesham PCN. A care co-ordinator provides extra time, capacity and expertise to make sure that...

  • Bar Tender

    2 weeks ago


    Broadway, Worcestershire, United Kingdom Additional Resources Ltd Full time

    BartenderLocation: Broadway, Worcestershire, (WR12)Salary: £10 - £10.50 per Hour plus tips and benefitsJob Type: Full Time, Working 5 days per weekTips paid monthly (circa 3k+ per annum)An exciting opportunity for an enthusiastic Bartender to join a fantastic team at their finest Hotel.The Role:This Bartender role is a great opportunity for someone with a...

  • Operations Manager

    2 weeks ago


    Broadway, Worcestershire, United Kingdom Build Recruitment Full time

    Operations Manager – West London – Social HousingMy client is a leading social housing contractor in the West London region, due to a recent restructure they are looking for an experienced Operations Manager to lead two planned works contractsThe Operations Manager will: Lead and motivate a team of Contracts Managers, Project Managers and Site teams,...


  • Broadway, Worcestershire, United Kingdom Landmark Stores Broadway Full time

    Job descriptionWeekend Sales Assistants- LANDMARK BROADWAY STORES_Landmark is an established, independent retail company focused on meeting the needs of people who love the great outdoors. We hold people at the heart of our business and are committed to providing a sociable and inviting environment for our customers and team members alike.We are fortunate to...


  • Broadway, Worcestershire, United Kingdom Landmark Stores Broadway Full time

    Job descriptionWeekend Sales Assistants- LANDMARK BROADWAY STORES_Landmark is an established, independent retail company focused on meeting the needs of people who love the great outdoors. We hold people at the heart of our business and are committed to providing a sociable and inviting environment for our customers and team members alike.We are fortunate to...


  • Broadway, Worcestershire, United Kingdom Broadway Tower Full time

    An exciting and unique opportunity has arisen for a cafe assistant/barista to join us at Broadway Tower & Park. We are looking for someone who is passionate about offering excellent customer service and going that extra mile.This role offers you opportunity to work in a family owned ever growing business, with sociable working hours.You will be required to...

  • Restaurant Supervisor

    2 weeks ago


    Broadway, Worcestershire, United Kingdom Juice Hospitality Ltd Full time £30,000

    Job Title: Food and Beverage Supervisor Location: 4-Star Hotel Live in Available We are seeking a skilled and experienced Food and Beverage Supervisor to join our team at a prestigious 4-star hotel in a busy Cotswolds location. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our dining areas, ensuring...


  • Broadway, Worcestershire, United Kingdom Prouds Jewellers PTY LTD trading as Prouds the Jewellers, Goldmark and Angus & Coote Full time

    Full Time Assistant Store Manager | Prouds Broadway Prouds The Jewellers Broadway, SH G17 BROADWAY S/CENTRE, Broadway, New South Wales, Australia Req #3410 Long term and national career progression opportunities with Australia's largest jewellery retailer Generous staff discounts across our wide range of beautiful products Commission scheme to recognise...


  • Broadway, Worcestershire, United Kingdom Rikki Tikki Full time

    Occupying the 'Old Post Office' on the high street in the picturesque Cotswold village of Broadway, Rikki Tikki is a small, yet vibrant and colourful lifestyle children's store crammed full of exciting, unusual and fun things for children to do and enjoy. Established over 15 years ago, the store stocks a distinctive selection of gifts and toys for newborns...

  • House Keeping

    2 weeks ago


    Broadway, Worcestershire, United Kingdom House of George Full time

    This is an exciting opportunity for a talented and driven individual to be a part of the launch of the House of George Hotel, nestled in the beautiful village of Broadway in the Cotswolds.You will work as part of the team in a fast-paced environment striving to achieve the highest standards of room cleanliness at all times. You will work proactively to...


  • Broadway, Worcestershire, United Kingdom Holiday Property Bond. Buckland, Broadway Full time

    Overview:We are currently seeking a skilled and experienced General Maintenance professional to join our team. As a General Maintenance person, you will be responsible for performing a variety of maintenance tasks to ensure the smooth operation of our facilities. This is a part-time position with excellent benefits, and could suit a retired...


  • Broadway, Worcestershire, United Kingdom Simon Hall Limited Full time

    Simon Hall Limited are a Removals, Storage and Shipping company and we are looking to recruit professional drivers to join our team. Alongside our domestic UK/European removals we also look after a number of fine art and antique dealers and private customers ensuring we provide them with an excellent home delivery service as well as a careful and...

  • Front of House

    4 weeks ago


    Broadway, Worcestershire, United Kingdom The Lygon Arms Full time

    The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called 'the jewel of the Cotswolds' – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.Luggage Porter -...

  • Legal Administrator

    2 weeks ago


    Broadway, Worcestershire, United Kingdom Reed Full time

    Legal Administrative AssistantJoin our team at Reed's reputable client as a Legal Administrative Assistant located in Broadway. We are looking for a detail-oriented individual to provide administrative support to our conveyancing team.Responsibilities:Transcribe and proofread legal documents for accuracy.Organize, scan, copy, and file legal documents...


  • Broadway, Worcestershire, United Kingdom Build Recruitment Full time

    Job Title: ElectricianLocation: WestminsterStart Date: ASAPPermanent positionVan, Fuel and Parking Card ProvidedBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.Day to Day duties of an...

  • Front of House

    2 weeks ago


    Broadway, Worcestershire, United Kingdom The Lygon Arms Full time

    Job Ref:ILH5190Branch:The Lygon ArmsLocation:The Lygon Arms, BroadwaySalary/Benefits:£24,960 plus Service Charge - circa 3k per year and free staff mealsContract type:PermanentHours:Full TimeShift pattern:Weekends and weekdays (on rota basis)Hours per week:40Posted date:18/06/2024Closing date:01/08/2024The Lygon Arms Hotel is an old coaching inn which sits...