Front of House

4 weeks ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called 'the jewel of the Cotswolds' – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Luggage Porter - What's in it for you?

£24,960 annual salary
Annual service charge, circa 3k (non-contractual)
Meals included on duty
Staff accommodation available
Employee recognition awards
Cashback healthcare cover after probation
Continued career development with recognised training providers
Generous friends and family rate at Iconic Luxury Hotels
25% discount on all food and beverage
Discount on spa treatment and products
Refer a friend incentive
Team social events, seasonal gifts and much more...

Luggage Porter - About you
Experience in high standards of face to face customer service
Drive and passion to seek out opportunities to go above and beyond for our guests
Confidence, enthusiasm and passion for your work and communication with colleagues
A keen eye for detail, organisational skills and a flexible attitude

Responsibilities of the Luggage Porter
Greeting hotel and restaurant guests with confidence and providing 4 star service, creating a memorable impression
Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times
Ensure luggage is safely transported to guest rooms, providing a timely service
Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have
Be part of the team by assisting reception and other departments when required
Keeping a professional eye on the public areas to ensure they are clean and tidy

We are looking for passionate people to join our team If this role is of interest to you, then please apply now
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