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Customer Care Administrator

3 months ago

Goole, East Yorkshire, United Kingdom Kennings Building Supplies Ltd eDecks Full time

Kennings Building Supplies Ltd are recruiting for a Customer Care Assistant to join their Team for approximately 40 hours per week (immediate start available).

Duties will include;

  • Answering calls from Customers who have experienced problems with their order
  • Communicating with Customers using our online Portal facilities
  • Working as part of a team ensuring Customer notes are accurately logged
  • Investigating and resolving Customer Complaints
  • Processing Returned items
  • Processing Refunds
  • General Administration
  • Technical assistance
Knowledge of Consumer Right Regulations would be an advantage but is not essential. Full Training will be given.

Salary:
From £9.50 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Goole, DN14 5JB: reliably commute or plan to relocate before starting work (required)

Work Location:
One location