Medical Secretary

2 weeks ago

Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

Exciting Opportunity for a Medical Secretary in the Ophthalmology Department

We are seeking a skilled medical secretary to join our team in the Ophthalmology department. The role involves being the main point of contact for administrative issues related to patient care pathways. Working as part of a team, the successful candidate will play a key role in managing patient pathways from referral to treatment, ensuring a seamless process.

The ideal candidate will be customer-focused, knowledgeable, and proactive in their approach to ensure high levels of patient and clinician satisfaction. Adherence to Standard Operating Procedures is essential to carry out the duties accurately and within specified timelines.

Key Responsibilities:

  • Process and log all referrals
  • Schedule appointments
  • Coordinate required diagnostic tests
  • Manage clinic outcomes
  • Reschedule appointments as needed
  • Ensure accurate record-keeping
  • Communicate with various stakeholders
  • Recognize and handle patients on specific pathways

About the Company:

NHS Foundation Trust is a leading healthcare provider, serving over one million patients annually and managing a substantial budget. With a workforce of nearly 20,000 employees, we are committed to delivering world-class hospital and community services.

We value diversity, inclusion, innovation, and employee well-being. Flexible working options are available to promote work-life balance and enhance employee satisfaction.

Requirements:

  • RSA III or equivalent administration qualification
  • GCSE or equivalent in English and Maths
  • NVQ level II in business administration/customer care or equivalent experience
  • Experience in using IT systems and patient data systems
  • Proficiency in Microsoft Office tools
  • Previous experience in a multidisciplinary team environment

If you are a dedicated professional seeking a challenging role in healthcare administration, we encourage you to explore this opportunity with us.

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