Medical Secretary

5 days ago

Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

Job Overview

We are seeking a highly skilled and organized Medical Secretary to join our team at the NHS Foundation Trust. As a Medical Secretary, you will be the primary point of contact for patients and clinicians, providing exceptional administrative support to ensure the smooth operation of our healthcare services.

Main Responsibilities

Key duties of the role include:

  • Processing and logging referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP
  • Scheduling new and follow-up appointments for patients with the most appropriate clinician, ensuring capacity is proactively and efficiently used
  • Ensuring diagnostic and investigations required as part of the patient pathway have been requested, including those carried out at other Trusts and are available before clinic day
  • Coordinating appointments and procedures at other hospitals and organizations, where required
  • Recording clinic outcomes accurately on PAS, including those for offsite clinics
  • Leading on the completion of clinic cancellation forms and processing according to SOP
  • Rescheduling outpatient clinics as requested, in line with waiting time targets
  • Using the Trust's medical transcription system and ensuring that urgent letters are processed in accordance with SOP
  • Liaising with patient records staff, ward clerks, and other organizations to ensure all medical notes, referral letters, results, and discharge summaries are available for outpatient appointments and consultations
  • Recognizing when patients are on cancer pathways and liaising with Cancer Trackers to ensure patients are handed over appropriately

Working for Our Organization

The NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, serving over 1.65 million patients every year and managing a budget of over £1.3 billion. We are committed to delivering world-class hospital and community services, and our team is dedicated to providing exceptional care to our patients.

Person Specification

The ideal candidate will possess:

  • RSA III or equivalent administration qualification
  • GCSE or equivalent in English and Maths, grades A-C or equivalent experience
  • NVQ level II in business administration/customer care or acquired equivalent experience
  • Experience of using full range of IT systems and patient data systems
  • Experience of using Microsoft Office, including Word and Excel
  • Experience of scheduling appointments
  • Experience of working in a multidisciplinary team
  • Customer Care Experience

Employer Certification / Accreditation Badges

  • Medical Secretary

    2 weeks ago

    Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and organized Medical Secretary to join our team at the NHS Foundation Trust. As a Medical Secretary, you will play a vital role in ensuring the smooth operation of our patient pathways, providing exceptional customer service, and working closely with our multidisciplinary team.Main Responsibilities• Process and...

  • Medical Secretary

    2 weeks ago

    Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and organized Medical Secretary to join our team at the NHS Foundation Trust. As a Medical Secretary, you will play a vital role in ensuring the smooth operation of our patient pathways, providing exceptional customer service, and working closely with our multidisciplinary team.Main Responsibilities• Process and...

  • Medical Secretary

    4 weeks ago

    Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

    Exciting Opportunity for a Medical Secretary in the Ophthalmology DepartmentWe are seeking a skilled medical secretary to join our team in the Ophthalmology department. The role involves being the main point of contact for administrative issues related to patient care pathways. Working as part of a team, the successful candidate will play a key role in...

  • Medical Secretary

    2 weeks ago

    Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Medical Secretary to join our Ophthalmology department. As a key member of our team, you will be responsible for coordinating patient pathways, ensuring seamless communication between clinicians and administrative staff, and providing exceptional customer service to our patients.Main...

  • Medical Secretary

    2 weeks ago

    Goole, East Yorkshire, United Kingdom NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Medical Secretary to join our Ophthalmology department. As a key member of our team, you will be responsible for coordinating patient pathways, ensuring seamless communication between clinicians and administrative staff, and providing exceptional customer service to our patients.Main...

  • Assistant Medical Secretary

    2 months ago

    Goole, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job summary We currently have a vacancy within the Orthopaedic administration team for an Assistant Medical Secretary to join the Speciality Admin Team with SAT 7 , GDH Patient Services . Main duties of the job The post holder will assist the Medical Secretary in delivering an effective and efficient support service to Speciality...

  • Medical Secretary

    4 months ago

    Goole, United Kingdom NHS Foundation Trust Full time

    Job overview We have an exciting opportunity for a medical secretary within the Opthhalmology department. The post holder will be the point of contact for all administrative issues relating to the patient's pathway of care. The post holder will work as part of a team and will provide expertise in the proactive management of the patient pathway from referral...

  • Administrator

    4 months ago

    Goole, United Kingdom Bartholomew Medical Group Full time

    **Administrator with secretarial experience** We have a rare opportunity for an Administrator to join our GP practice. We are a large, busy practice, working over two sites in Goole. Our team is friendly and supportive and is keen to welcome a new member! Our team of Medical Secretaries provide administrative support to our GPs, clinicians and colleagues,...