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Collections Advisor

3 months ago

Rochdale, Rochdale, United Kingdom Page Personnel - UK Full time
Opportunity to work for a leading financial services business

  • Excellent benefits

About Our Client:


Our client are a well established financial services business based in Rochdale, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team.

Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Collections Advisor will be:

  • As a Collections Advisor you'll be supporting customers with queries
  • You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
  • Setting up payment plans
  • Maximise collections activity
  • Problem and query resolution
  • Ability to manage and prioritise workload

The Successful Applicant:

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable
  • Proven experience in a regulated collections environment.
  • Excellent verbal and written communication skills.
  • Strong IT skills

What's on Offer:

  • Attractive Salary DOE
  • Remote / Flexible working
  • 25 days holiday + bank holidays
  • Pension
  • EAP service and employee wellness plans
  • Regular employee engagement events
  • Contact
  • Sara O'Brien
  • Quote job ref
  • JN
  • Phone number