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Information & Advise Caseworker

3 months ago

Leicester, Leicester, United Kingdom Age UK Leicester Shire & Rutland Full time

Age UK Leicester Shire and Rutland is looking to recruit an experienced Information & Advise Support Worker as part of the Moving Forward with Confidence Project.

This is a truly rewarding job role, that focuses on the needs of older people.

You will provide tailored and holistic support that included issues relating to adult social care provision, healthcare, housing, completing forms, charitable grants, welfare & benefits along with local services.


The service is incredibly important to lives of older people and we are looking for an individual who has the skills & experience from a social care setting to undertake this position, who has a real desire to work with older people, providing clear and accurate advise and support.

For a detailed job description & personal specification please visit the website

Skills & Characteristics:

  • Professional, approachable, friendly
  • Proven experience
  • Empathetic, with emotional intelligence
  • Excellent verbal & written skills
  • Organised
  • Perceptive & resilient
  • Informative
  • Supportive
  • Customer/client centric
  • Ability to problem solve & multitask.
  • Thorough attention to detail
  • Good administrative & IT skills
  • Ability to deliver presentations
  • Ability to promote the service, being innovative & creative
  • Work in line with current safeguarding, information sharing & data protection legislation
Enhanced DBS applies.

Full clean driving licence with business insurance is essential.
Fixed Term Contact - March 2026

30 hours per week

Salary £21,963.00

Working hours & days to be agreed

Base - Age UK Leicester Shire & Rutland, Agewell centre, 113 Princess Road East, Leicester LE1 7LA.

Closing date : 30 March 2023

Interview date :

TO BE CONFIRMED

Job Types:
Part-time, Fixed term contract

Contract length: 36 months

Part-time hours: 30 per week

Salary:
£21,963.00 per year

Benefits:

  • Company pension
  • Free parking
  • Private dental insurance
  • Private medical insurance
  • Sick pay

Schedule:

  • Day shift

Education:

  • A-Level or equivalent (preferred)

Experience:

  • SOCIAL CARE: 5 years (preferred)
  • Benefits administration: 2 years (preferred)

Work Location:
One location

Application deadline: 01/04/2023

Reference ID:
CC 160323

Expected start date: 10/04/2023