Client Support Executive

1 week ago


Andover, Hampshire, United Kingdom Protega Global Full time

Test Valley Packaging is recruiting a Client Support Executive to assist with the continued upward growth of our well-established company in Andover.

Our team operates at the highest standards, and customer service is at the heart of everything we do.

We have a collaborative approach with our team, and our approach is to encourage development and provide learning opportunities for our people.

If you would like to play a significant role in our growth trajectory moving into 2023, please apply

About the Role

You will be supporting the Sales Director by providing a first-class service to internal and external customers, ensuring that deadlines are met.

As a Client Support Executive, your role requires a high level of accuracy and commercial acumen in a fast-paced environment whilst holding the customer's best interests to the forefront of every decision.


Key Responsibilities:

  • Coordinate all customer requirements and ensure all deadlines are met, from the point of order through to delivery
  • Liaise with internal stakeholders, including warehouse, logistics, marketing & finance teams, and submit required information to progress accounts
  • Provide reports to the Sales Director as required showcasing account spending and opportunities to add value
  • Gain competitive supplier pricing and prepare and issue compelling quotes and supporting proposals
  • Diary management, including scheduling both internal and external meetings, coordinating schedules, managing diary commitments
  • Organising internal and external events such as open days, exhibitions

Required Skills:

  • Commercially aware and have a proactive approach
  • Be able to work at pace and be able to manage daily changing priorities
  • Excellent organisations skills are essential
  • High attention to detail
  • An effective communicator with excellent presentation skills
  • Be able to multitask and work at pace
  • Ability to prioritise and manage own workload
  • Work within a pressurised environment requiring flexibility and adaptability

Benefits:

  • A full indepth training plan with multiple departments and leaders
  • A competitive salary and commitment to your personal development and a great working environment
Sounds interesting? Click the
APPLY button to send your CV for immediate consideration.
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