Client Training Executive
1 week ago
We're looking for an Executive to join the Client Training team to provide coaching support to the wider team and develop and execute strategies and initiatives to enable key business objectives to be met.
In this role, you will be responsible for a variety of tasks to support the wider client training team from research and designing new material for meetings through to coordinating diaries and visits for the team.
We're interested in what you do and how you do things, not when and where you do them. Our
'smart working' approach gives you the best of all worlds - working from home, in our modern offices in Hampshire or on the move. This means depending on your role, there will be opportunities to flex when and where you spend your time to perform at your very best.
For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more. You might know it as flexible or hybrid working, for us it's just another day living our best lives
Key Responsibilities will include:
- Confirming TMT or ITP bookings and obtaining all of the information needed
- Book the trainers accommodation and ensure resources are available and up to date.
- Raising and continuing to maintain the profile of the SH brand within the profession and within the business
- Research and design of new material for existing portfolio and to also support future entry into new markets/audiences.
- Coordinated activity with Sales in development of sales performance tools and ongoing measurement.
- Designing and delivering aligned training material for both Customer Service and Sales.
- Training of key dental practices both at field and event level.
- Work within budget limits of all activity.
- A responsibility to ensure internal controls and procedures in the team operate effectively and are implemented and adhered to. A responsibility to highlight any gaps in controls.
- Attendance of Field Team meetings and national events
- Preset video interview
- Verbal and numerical aptitude test
- Competency style interview
- Role Play
- Presentation
- Working styles questionnaire
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