Current jobs related to Customer Service Apprenticeship - Bristol, Bristol - Diligenta

  • Apprenticeship in Legal Services

    1 month ago

    Bristol, Bristol, United Kingdom HM Revenue and Customs Full time

    Position OverviewEmbark on a fulfilling career journey with HM Revenue and Customs (HMRC). We invite you to explore the unique experiences of our employees and discover what it truly means to be part of our team.About HMRC Solicitor's OfficeThe HMRC Solicitor’s Office and Legal Service (SOLS) provides essential legal counsel on matters arising from...

  • Apprenticeship in Building Services – Bristol

    1 month ago

    Bristol, Bristol, United Kingdom Briggs and Forrester Group Full time

    Join Our Dynamic Apprenticeship Program in the Building Services SectorBriggs and Forrester Group is on the lookout for enthusiastic candidates to participate in our esteemed apprenticeship initiative within the building services industry. We are seeking individuals who meet the following qualifications:At least five GCSEs, which must include Maths, English...

  • Customer Service Representative

    6 days ago

    Bristol, Bristol, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our team at M&S, Bristol Airport. As a Team Member, you will play a pivotal role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesEngage with customers and provide outstanding customer service.Ensure a...

  • Customer Service Representative

    6 days ago

    Bristol, Bristol, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our team at M&S, Bristol Airport. As a Team Member, you will play a pivotal role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesEngage with customers and provide outstanding customer service.Ensure a...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bar Team Member at SSP. As a key member of our bar team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesCustomer Service: Engage with customers, respond to...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bar Team Member at SSP. As a key member of our bar team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesCustomer Service: Engage with customers, respond to...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Hotel Du Vin Full time

    **Job Summary**We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Hotel Du Vin. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.**Key Responsibilities:**Provide attentive and personalized service to guests, ensuring...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Hotel Du Vin Full time

    **Job Summary**We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Hotel Du Vin. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.**Key Responsibilities:**Provide attentive and personalized service to guests, ensuring...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Apprenticeship Opportunity in Logistics Sales

    2 weeks ago

    Bristol, Bristol, United Kingdom Kuehne+Nagel Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our Road Sales team in Bristol as an Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and begin your career in sales.Key ResponsibilitiesEfficiently process bookings from clients and overseas agents on to our...

  • Apprenticeship Opportunity in Logistics Sales

    2 weeks ago

    Bristol, Bristol, United Kingdom Kuehne+Nagel Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our Road Sales team in Bristol as an Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and begin your career in sales.Key ResponsibilitiesEfficiently process bookings from clients and overseas agents on to our...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...

  • Apprenticeship Delivery Supervisor

    1 week ago

    Bristol, Bristol, United Kingdom Innovate Awarding Full time

    About the RoleWe are seeking an experienced professional to join our team as an Apprenticeship Delivery Supervisor. As a key member of our team, you will be responsible for ensuring the smooth delivery of apprenticeship assessments and qualifications.Key ResponsibilitiesImplement qualification assessments and examinations across various sectorsDevelop and...

  • Apprenticeship Delivery Supervisor

    1 week ago

    Bristol, Bristol, United Kingdom Innovate Awarding Full time

    About the RoleWe are seeking an experienced professional to join our team as an Apprenticeship Delivery Supervisor. As a key member of our team, you will be responsible for ensuring the smooth delivery of apprenticeship assessments and qualifications.Key ResponsibilitiesImplement qualification assessments and examinations across various sectorsDevelop and...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at SSP. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.Key Responsibilities:Customer Service:...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom SSP Food Travel Experts Full time

    About UsSSP Food Travel Experts is a leading provider of food and beverage services in travel locations worldwide.Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our dynamic team at Millies Cookies - Bristol Cribbs Causeway Shopping Centre.Key ResponsibilitiesEngage with customers and provide an outstanding customer...

Customer Service Apprenticeship

3 months ago

Bristol, Bristol, United Kingdom Diligenta Full time

Apprenticeship opportunities. Customer Service Advisors


Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs.


Age is no exception. Working in customer service can be extremely rewarding. You help people achieve goals and play a direct role in the success of the business.


Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best known financial services companies in the UK.

We provide services to one in four of the UK population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.


Our aim is to be acknowledged as the 'best in-class' platform based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development.

We aim to solve problems clients can't solve themselves, so they choose us to solve them. That means we're different, with a distinct personality.


Providing an excellent customer experience is at the heart of everything we do so we believe that providing an excellent employee experience is just as important.

We care about the things that matter and work at delivering them every day.


You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your development.


Typical Day of a Customer Service Representative.

  • Answering calls directly from policy holders or third parties, dealing with queries on their policy.
  • Administering changes on policies and submitting work requests to the backoffice team, to ensure that customers are fully informed and necessary documents are sent.
  • Identifying, logging, and resolving complaints from policy holders or third parties.
  • Keeping up to date with process changes, system updates and communications.

What you need to demonstrate.

  • Empathy and patience.
  • Good, clear communication.
  • Active listener with problemsolving skills.
  • Professionalism and good team working.
  • Desire to learn.
  • Passion for customer service


If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know.


Salary:
From £10.80 per hour

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you been based in the UK for at least the last 3 years?

Education:

  • GCSE or equivalent (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
CSABristol

Expected start date: 07/08/2023