Customer Service Advisors

1 week ago

Portadown, United Kingdom Danske Bank Full time

Location: Dunmurry / Portadown

We are holding open days in our Contact Centres based in both Killeaton and Portadown on Wednesday 13th June & Thursday 14th June at 3pm & 4pm. If you are considering joining us, drop by, meet us in person, and discover why we are the leading bank in Northern Ireland.

  • Our award-winning contact centre team seeks new Customer Advisers to join us and help us achieve more in 2024.

At Danske Bank, we are not just a contact centre; we are a close-knit family and a vibrant community. Our culture is at the core of everything we do, fostering continuous professional and personal growth in a supportive, engaging, and dynamic environment.

We are devoted to our Diversity & Inclusion strategy, offering various groups such as Belong Team, Culture Club, Green Team, and Team Engage to embrace diversity and new ideas. We believe in giving back to the community through volunteering and fundraising while having fun together.

We strongly believe that engaged colleagues bring value, commitment, and loyalty, which are the pillars of Danske Bank.

Why Join Us?

At Danske Bank, our purpose is to help customers, colleagues, and society thrive. We genuinely believe that our work makes a positive impact. Our commitment to diversity and inclusion enhances our strength as a business and creates a sense of belonging for our colleagues.

Joining us means contributing to sustainability efforts, being part of a top workplace culture, and benefiting from a comprehensive training program, career development opportunities, and various perks tailored to your needs and lifestyle.

Your Role:

  • As a Customer Service Adviser, you will be the first point of contact for customers, assisting with their inquiries about our products and services.
  • Your focus will be on identifying customer needs, supporting their banking journey, promoting our digital offerings, and ensuring exceptional customer interactions.
  • You will collaborate with colleagues to achieve team goals and create a positive work environment.

Your Profile:

If you take pride in delivering excellent service and have strong communication skills, empathy, and a customer-centric approach, you are an ideal fit for our team. Banking experience is not required, as we value your passion for customer satisfaction and willingness to learn.

What We Offer:

  • Competitive salary, 32 days' leave per year, flexible benefits, including wellness programs, private medical care, and discounts on various services.
  • Hybrid-working model with remote work options and a supportive work schedule.

If you resonate with our values and vision, join us at Danske Bank – where you belong.

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