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On Board Host

3 months ago


Derby, Derby, United Kingdom SSP Group Full time

Join Rail Gourmet - Catered to You and Your Career

Exciting Opportunity at Rail Gourmet UK We are looking for a dedicated individual to join our team as an On Board Host for East Midlands Trains (EMR) stationed at Derby .

Position Details: Full-Time Permanent (40 hours/week)
Shifts: Flexible between 6 am and 21:00 pm, with occasional weekend shifts.

Great News Starting from April 1st, our hourly pay will increase to £12.

We are a leading provider of onboard services for the British Railway Industry, with a vast network of service centers and a strong workforce in the UK. Our commitment is to ensure top-notch service quality consistently.

No prior experience needed; comprehensive training will be provided.

AS AN ON BOARD HOST YOU WILL:

  • Provide 'at seat trolley service' on EMR trains, delivering exceptional customer care, managing inventory, and processing transactions.
  • Assist passengers on designated trains, meet sales targets, and fulfill contractual objectives independently.
  • Maintain accurate records of stock and transactions, comply with safety and hygiene standards, and contribute to management directives.
  • Carry out assigned Service Centre responsibilities, engage with passengers, offer assistance, and address diverse requirements.

REQUIREMENTS FOR ON BOARD HOST:

  • Applicants must be at least 18 years old due to specific responsibilities associated with the Onboard Host role.

WHY CHOOSE US?

At Rail Gourmet, we provide more than just jobs; we present vibrant career prospects along with a range of advantages:

  • Employee Discounts: Enjoy up to 50% off on various SSP brands and franchises like M&S, Burger King, Starbucks, Upper Crust, and more.
  • Free meals during work shifts.
  • Upskilling Opportunities: Access to top-notch training programs, apprenticeships, and growth avenues.
  • Internal Advancement: Shape your career path with us; 70% of our Managers are promoted internally.
  • Health and Wellbeing Support: Retail Trust, flexible work arrangements, family-friendly benefits.
  • Diverse Culture: We promote inclusivity, providing support groups for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
  • Financial Benefits: Including UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and loans up to £5000 deducted from salary.
  • Receive £400 for successful referrals and other incentives.
  • Enjoy 28 days holiday pro rata, inclusive of Bank Holidays.
  • Get rewarded with EMR return tickets after probation.

Rail Gourmet is dedicated to equal employment opportunities, seeking to attract and retain skilled individuals from various backgrounds and perspectives.