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Booking Clerk
2 weeks ago
To support colleagues and ensure we offer a conprehensive service to our patients
Assist with clerical support in the day to day running of the office area to ensure Service provision is met.
To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.
Receive goods deliveries to the Service, signing appropriate documentation.
To provide reception support, as and when required, including receiving and admission of clients to the service and assisting with enquiries.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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To facilitate the booking of patients and ensure correspondance is sent in a timely manner.
To answer and action all telephone queries/concerns reagrding appointments.
To ensure pathways are vaildiated and actioned in a timely manner.
To support colleagues.
To adhered to confidentiality.
To cover in periods of sickness/annual leave.
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