Office and Business Administrator Apprentice

6 days ago


Southampton, Southampton, United Kingdom Digital Wholesale Solutions Full time
Company Description

We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services.


We work in a fast-paced and exciting industry, where we have forged strategic partnerships and relationships with the UK's top telcos, networks, and vendors, including BT, TTB, Vodafone, Virgin Media O2, EE, CityFibre, Sophos, Microsoft and Samsung.

As a Channel-only business, we never sell directly to the end-user. Instead, we serve a market of independent resellers, which we proudly refer to as our partners.


We offer our partners a market-leading and comprehensive product portfolio, intuitive portals and platforms and a passionate team of industry experts.


We make a complex industry as simple as possible for our partners, enabling them with a commercial platform to sell the latest technologies and solutions to the resilient UK SMB market.


We have huge aspirations to challenge our industry and what we do, and we continuously dream big for the future.

As a team of over 750 people, we're all immensely proud to work for a rapidly expanding company with an incredible culture that puts our team members and partners at the heart of everything we do.


Job Description:

Department:
Partner Delivery Team

Salary:
£18,525 p.a.

Location:
Southampton
office

Hours:
Full time apprentice, Monday - Friday with one allocated study day per week

Apprenticeship Course:
Business Administrator Level 3 with Fareport Training

Apprenticeship for over 18's only**
About the Team


We are a market leading, growing, and successful organisation, recruiting for a new Office and Business Administrator Apprentice within our Partner Delivery Service team.

As part of an engaging and vibrant team, your days will be varied, fast paced, with a buzz and passion for customer happiness

About the Role:


The Partner Delivery Service Team has recently been created to help ensure we provide the best possible service to our Partners, working as a multilevel cross functional team on multiple projects, including the PSTN switch off and All IP Project.


This role isn't your typical 'Office and Business Administrator Apprentice' job, with a lot of elements that make up your day to day working pattern, giving rise to a breadth of skills you will be able to nurture and cultivate during your time with us.

As part of being an Apprentice, we will give you exposure to a wide range of tasks and functions to ensure your day-to-day role is diverse and engaging.

One day per week will be reserved for study and apprenticeship training. These days will be flexible depending on the needs of the business and the requirements for the training provider.

Role responsibilities**:

  • Provision of administrative support as part of the Partner Delivery Team
  • Attend meetings (generally via Teams), taking notes to distribute to stakeholders
  • Communicate regularly with internal and external Stakeholders and Partners
  • Work with other members of the team to help and support their workloads on a daytoday tasks
  • Collate information and data for analysing and reporting
  • Build and deliver positive relationships to help improve the Partner Experience

Qualifications:

Essential:

  • Maths and English GCSE
  • Demonstrate good, clear written and verbal communication skills
  • Be confident when using Microsoft Software such as Excel, Word etc
  • Have a sense of willingness and enthusiasm to learn whilst gaining jobspecific skills
  • Demonstrate the ability to remain calm in a busy environment
  • Demonstrate effective time management and organisational skills
  • Have the ability to be flexible and adaptable

Desirable:

  • Previous experience in office/business administration
Additional Information


Giacom, DWS and Union Street are part of the same group of companies, bringing together three leading channel solutions in telecoms, cloud software services and cloud billing.

Our aspiration is to be the number one supplier in the channel.


Your job role may be focused at one of the brands, but you will interact and impact across the wider group of companies.


What's in it for you? Why should you come and work for us?


We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010.

Should you have a disability or long-term health condition and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure you let me know.


Successful applicants will be required to undertake a Disclosure Barring Service (DBS) check, provide two references and proof of right to work in the UK, unrestricted.

Here are some of the benefits that we offer

  • 25 days holidays, plus bank holidays, and the option to purchase more
  • Pe


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