Operations Administrative Officer

2 weeks ago


Bristol, Bristol, United Kingdom Forestry Commission Full time

Details:

Reference number:

Salary:

- £24,323
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:


Administrative Officer
  • Pay Band 6b
    Contract type:
  • Fixed term
  • Loan
  • Secondment
    Length of employment:
  • Fixed Term Appointment ending 31st March 2025
    Business area:


FC
  • Forest Services
  • The Forestry Commission are the Government's forestry experts, and facilitate the protection, improvement and expansion of England's trees, woodlands and forestry sector

Type of role:

  • Administration / Corporate Support
  • Environment and Sustainability
    Working pattern:
  • Flexible working, Fulltime, Job share
    Number of jobs available:
  • 1Contents
Location

About the job

Benefits:

Things you need to know

Location

  • This post is based in the National office in Bristol. We encourage regular office presence in line with blended working arrangements.
About the job

Job summary:


Never has there been a more important time for trees and forests to help tackle the climate emergency and provide a much-needed sanctuary for people and wildlife.

We aim to at least treble tree planting rates in England, reflecting England's contribution to meeting the UK's overall target of planting 30,000 hectares per year by the end of this Parliament.

This acceleration in current planting rates in England will contribute to meeting the net-zero by 2050 ambitions, and to government's wider environmental targets.

This is supported by the £640m Nature for Climate Fund announced in the March 2020 budget.


If you are passionate about the role of forestry in creating a better future for England, and want to play a key part in that, we want to hear from you.


By joining the Forestry Commission, you will become part of a team of passionate, committed colleagues, and be able to build on a wealth of expertise to take this ambitious work forward.

You will be able to make your mark by helping the Forestry Commission to transform how we work together and reach new stakeholders.

Forest Services as part of Forestry Commission are the Government's forestry experts.

We advise nationally and locally on how to unlock the full potential of woodlands and support the forestry sector to protect, improve and expand England's valuable woodland assets, ensuring that they continue to provide benefits to people, the environment, and the economy.

This role sits within the Forest Services (FS) Operational Delivery Profession (ODP) team.

Job description:

The purpose of this role is to undertake transactional duties and activities within the Operational Delivery Team. Effectively administer current and legacy grant schemes, in accordance with FC procedures and complying with paying agency rules.

Work with peers, area staff and the woodland sector to ensure a high quality of customer service and the coordinated delivery of FC targets.


Key Work Areas

  • Ensure effective handling of the transactional aspects of current woodland grants, Regulations, and legacy grant schemes activity.
  • Follow FC guidelines, processes and procedures and comply with legislation, scheme rules, paying agency, and internal audit requirements.
  • Follow the financial controls which are in place.
  • Provide customer service function for above activities, giving verbal and written advice and communication to customers. This includes handling external telephone calls from grant applicants, agreement holders and claimants. All transactional activities to be carried out in accordance with customer service/citizens charter standards.
  • Liaise with area delivery staff (particularly Woodland Officers) on technical issues and queries involving direct liaison with the customer.
  • Deal with public enquiries through triage to the Area teams or other appropriate FC staff where necessary.
The post will report to the Operations Admin Manager.

Person specification:

Essential

  • Experience of working in a busy administrative environment.
  • Ability to coordinate multiple work streams.
  • Proactive and flexible working approach to delivering tasks.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Working Together
  • Changing and Improving
  • Managing a Quality Service

Benefits:

  • Alongside your salary of £24,323, Forestry Commission contributes £6,260 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • A Civil Service pension
  • A range of family friendly benefits
  • An environment with flexible working options
  • Learning and development tailored to your role
  • A culture which promotes a diverse and inclusive work environment
  • A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more
  • 25 days annual leave, with 1 addition


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