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Intermediate Representative, Shareholder Services
2 weeks ago
Shareholder Services - Supports professional and management staff by providing large quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis.
**Resposibilities: - Processes moderately complex updates to shareholder accounts.- Responds to straightforward questions about shareholder accounts and provides more advanced technical assistance. Responses are fast, efficient and accurate.
- Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
- Reviews daily open items to ensure proper followup and closure. Assists junior colleagues in resolving outstanding issues.
- No direct reports.
- Provides guidance to less experienced staff.
- Responsible for the quality and completion of own work.
- Bachelors degree preferred.
- 12 years of total work experience preferred.
- Experience in financial services preferred.
- Mentoring and job shadowing programs
- A multitude of opportunities to get involved in additional charity projects and engagement groups
- Employee Referral Program
- Health Promotion: Wellbeing and Innovation Centre, Wellbeing programs
- Full time contract of employment
- Competitive salary
- Health & Life Insurance
- Private medical care
- Pension scheme
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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Edinburgh, Edinburgh, United Kingdom BNY Mellon Full timeIntermediate Representative, Shareholder Services Bring your ideas. Make history._BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.Known as the "bank...
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Edinburgh, Edinburgh, United Kingdom BNY Mellon Full timeIntermediate Representative, Shareholder Services_Bring your ideas. Make history._BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...
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