Patient Advisor/receptionist

2 weeks ago


London, Greater London, United Kingdom Optical Express Group Full time

Hours:
Full time, 40 hours per week


Location:
London - Kingston


Salary - £27,000 plus Bonus


Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding.

As an employee, you can benefit from the following:

  • Basic salary of £27,000 plus excellent bonus potential
  • State of the art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics.

Our Patient Advisors are often the first person our patient interacts with.

Every day will bring something new, but your day to day role will involve:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients eyes using state of the art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records
  • Have a passion for providing worldclass customer service
  • Possess strong organisational skills
  • Can communicate clearly and articulately with a diverse range of people
  • Are motivated and driven to succeed


If you believe you have the right skills and attributes for this role, we would love to hear from you.



  • London, Greater London, United Kingdom Practice Plus Group Full time

    About The Role Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth. At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get...


  • London, Greater London, United Kingdom Portland Medical Practice Full time

    About usPortland Medical Practice is a small business in South Norwood. We are professional, agile and customer-centric.Our work environment includes: Onthejob training Flexible working hours Growth opportunitiesWe have two openings for this position.Our working hours are Monday -Friday 08:00am - 18:30pm.Our receptionists work half a day or full day...

  • Lead Receptionist

    2 weeks ago


    London, Greater London, United Kingdom London International Patient Services Full time

    Job Overview:We are looking for an experienced and enthusiastic lead receptionist to join our dynamic team. As the face of LIPS Healthcare, you will be an ambassador for our services offering both patients and consultants an excellent level of concierge and service. The main function of the role is to lead and support the clinical team to provide the highest...


  • London, Greater London, United Kingdom Nexus Health Group Full time

    _Nexus Patient Services Advisor_Nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation. This position is well suited to someone looking to gain hands on experience and who has a proven track record of thriving in a very busy but supportive environment. This is a fixed term role of 1 year with part time...


  • London, Greater London, United Kingdom Nexus Health Group Full time

    _Nexus Patient Services Advisor_Nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation. This position is well suited to someone looking to gain hands on experience and who has a proven track record of thriving in a very busy but supportive environment. This is a fixed term role of 1 year and there is also...


  • London, Greater London, United Kingdom Chatfield Health Care Full time

    We are seeking a Receptionist (Patient services Advisor) to join our busy, friendly and well supported reception team in our practice. We have 11000 patients and are adjacent to Wandsworth Bridge in Battersea.You should have a genuine interest in working with patients and contributing to the delivery of high quality health care, whilst being be highly...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Lifeline Personnel Full time

    Patient Advisor / Sales Private Medical Clinic London, W1G Full Time / Salary negotiable We are seeking a compassionate and dedicated individual to join the team as a Patient Advisor / Sales. In this role, you will serve as a crucial liaison between patients and healthcare providers, offering support, guidance, and assistance throughout their healthcare...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Creo Clinic Full time

    Job Title: Patient Advisor at CREO Clinic The CREO Clinic is thrilled to offer an excellent opportunity for a proactive Patient Advisor to become part of our team! Responsibilities: Handle incoming inquiries to the clinic Convert potential patients into consultations Guide patients from consultations to procedures/treatments Manage payments, invoicing, and...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Creo Clinic Full time

    The CREO Clinic is delighted to present an exciting opportunity for a motivated Patient Advisor to join our team:ResponsibilitiesThe Advisor will undertake the following roles:Responsible for incoming inquiries to the clinic.Converting potential patients to consultations. Converting patients from consultations to procedures/treatments. Taking payments,...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Online Doctor Full time

    About The Role:We are looking for a Patient Advisor to join our amazing team in central London, you will ensure a first-class service is delivered to every patient whilst maintaining patient safety. You will provide an excellent service to patients via telephone calls and messages and work with internal and external partners such as our partner lab, delivery...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Optical Express Full time

    Job Title: Patient Advisor/Reception Hours: Full time, 40 hours per week Location: London – Kingston Salary – £27, plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    4 weeks ago


    London, Greater London, United Kingdom OPTICAL EXPRESS Full time

    Job Title: Patient AdvisorHours: Full time, 40 hours per weekLocation: London - White CitySalary: Up to £29,000 per annum plus bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Cosmetic Recruitment Full time

    Job Title: Patient AdvisorWork Schedule: Monday to Friday, flexible hours within 9am to 6pmLocation: Initially remote work, transitioning to clinic-based in central LondonSalary: £30,000 per annum with unlimited commission potential Requirements:Proven sales experience as a surgical advisorExceptional verbal and written communication skillsCommitment to...

  • Patient Advisor

    2 weeks ago


    London, Greater London, United Kingdom Jupiter Recruit Full time

    An amazing new job opportunity has arisen for a committed Patient Advisor to work in an amazing surgery based in London. You will be working for one of UK's leading laser eye surgery specialistsThis special surgery provides eye care services such as glasses, contact lenses and laser eye surgeryAs the Patient Advisor your key duties include:Building a strong...


  • London, Greater London, United Kingdom Shirland Dental Practice Full time

    Reception and Patient Sales Advisor at Shirland Dental PracticePosition: Reception and Patient Sales AdvisorSalary: £15/hrHours: 40-48 hours per weekLocation: 142 Shirland Road, London W9 2BTSchedule: Monday to FridayAbout Us: Shirland Dental Practice, located in the vibrant Maida Vale area of London, is renowned for its exceptional dental care and friendly...


  • London, Greater London, United Kingdom Online Doctor Full time

    About The Role:We are looking for a Senior Patient Advisor to join our amazing team in central London, you will ensure a first-class service is delivered to every patient whilst maintaining patient safety. Coaching, support, development, career guidance and motivation will be provided to all Patient Advisors as you "are" the voice of the patient and brand....


  • London, Greater London, United Kingdom Practice Plus Group Full time

    Job summary Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth. At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local work in partnership with the NHS to ensure that patients get quick...


  • London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full time

    We are looking for an enthusiastic and experienced Administrator/Receptionist to work in our Diagnostic Cardiology administration team based at St Mary's Hospital.In this role, you will undertake all administrative process relating to Diagnostic Cardiology outpatients including reception and back office tasks.You must have excellent communication skills,...

  • Medical Receptionist

    2 weeks ago


    London, Greater London, United Kingdom Practice Plus Group Full time

    Job summary Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth. At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get...


  • London, Greater London, United Kingdom Nexus Health Group Full time

    Nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation. This position is well suited to someone looking to gain hands on experience and who has a proven track record of thriving in a very busy but supportive environment.