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Reception and Patient Sales Advisor

3 months ago

London, Greater London, United Kingdom Shirland Dental Practice Full time

Reception and Patient Sales Advisor at Shirland Dental Practice

Position:
Reception and Patient Sales Advisor

Salary:
£15/hr

Hours: 40-48 hours per week

Location: 142 Shirland Road, London W9 2BT

Schedule:
Monday to Friday

About Us:

Shirland Dental Practice, located in the vibrant Maida Vale area of London, is renowned for its exceptional dental care and friendly atmosphere.

We offer a comprehensive range of dental services including general dentistry, cosmetic dentistry, orthodontics, and preventive care.

Our practice is committed to providing high-quality dental care in a welcoming environment, ensuring both our patients and team members thrive.


Role Description:

  • Manage the reception area, ensuring a professional and welcoming environment
  • Convert and manage patient leads for new and existing patients
  • Handle general reception duties including answering phones, booking appointments, and managing patient records
  • Perform endofday tasks such as locking up and cashing up
  • Provide exceptional customer service to all patients
  • Maintain accurate records and ensure confidentiality
  • Proactively identify opportunities to enhance patient experience and increase sales

What We Offer:

  • Competitive salary with opportunities for overtime
  • 28 days leave
  • Birthdays off
  • 30% off dental treatments
  • Frequent staff events
  • Career progression and professional development
  • Supportive and friendly working environment
  • Prime location with easy access to public transport

Requirements:

  • At least 2 years of sales experience
  • Excellent customer service and communication skills
  • Strong attention to detail
  • Ability to work well in a team and independently
  • Proactive and enthusiastic approach to work

Join our team and be part of a practice that values growth, teamwork, and exceptional patient care.

Pay:
From £15.00 per hour

Expected hours: 40 per week

Benefits:

  • Additional leave
  • Company events
  • Store discount

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 2 years (preferred)

  • Sales: 2 years (required)

Work Location:
In person