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PPC Support

3 months ago

Newark on Trent, Nottinghamshire, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

We are looking for a highly organised, motivated, and enthusiastic individual to work within the administrative team at Newark Hospital.

This is a full-time post however could be spilt as a job share if the successful applicants could cover the required hours.

Hours are 8:30-4:30 Monday to Friday with the opportunity for some flexibility. This is a fantastic opportunity to be part of a great team who takes pride in patient care.

You will provide comprehensive administrative support to a number of medical specialties.

You will need to be computer literate and able to perform well under pressure.

You will assist the Patient Pathway Coordinators in booking patient treatments and distributing, filing and scanning of referrals and reports.

You will need to be computer literate and able to perform well under pressure.

You will assist the Patient Pathway Coordinators in booking patient treatments and distributing, filing and scanning of referrals and reports.


  • Make appropriate preparations for clinics, to ensure that the patient's visit will run smoothly.
For each clinic session this will involve ensuring that the following are available for use by clinicians:
Appropriately prepared case notes, referrals, reports and clinic attendance sheets.

  • This will require ability to prioritise own workload and meet strict and often short deadline.
  • The prompt tracking in and out of case notes using the PAS system to maintain accuracy and completeness of all electronic records in accordance with Data Accreditation requirements.
  • Provision of typing support, as required, to support Pathway Coordinators.
  • Audio typing of clinical letters, clinic appointments and treatment summaries to meet with Trust turnaround targets, ensuring a high standard of accuracy and quality
  • Referral letters for patients attending for the first time will be filed accurately by name of consultant to be seen and by date of referral, thus ensuring availability of letters for clinic preparation.
  • To deal with telephone enquiries from patients, relatives, clinicians and other members of Trust staff in relation to out patient appointments and clinics.
  • To deal with cancellation of clinic appointments and rebooking of patients & bring patients appointments forward when required to support Patient Pathway Coordinators.
Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care.

We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.


For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.


We would like maintenance of good working relationships with the Patient Pathway Co-ordinators, liaising and raising issues as necessary and good relationships with patients and other members of staff.

Similarly to ensure that patients are dealt with in an equitable way, taking account of their diversity and rights.
Ensure adherence to the Trust's confidentiality policy.

There is an expectation that staff will use their initiative in dealing with such enquiries although support and advice is readily available from Pathway Coordinators and Team Supervisors.

To see the full detailed job description and main responsibilities of the job please refer the job description attached.