Customer Service Associate

7 days ago


Belfast, United Kingdom Field Management Ireland Full time £23,795
This is not a hybrid/remote role

FMI are currently recruiting ambitious, energetic Customer Service Advisors for our partner Electric Ireland.

The purpose of this role is to provide Customer Service Support over the telephone to new and existing Electric Ireland customers.

Previous experience in a Contact Centre environment is preferential but not essential.
Proficient with all Microsoft Office tools (Excel, Word, Outlook).

The ideal candidate will have a strong customer focus and desire to deliver the highest levels of customer service daily.

Ability to work flexible shifts, adhering to agreed schedules.
Excellence in the English Language - written and spoken.

Ability to communicate with people face to face and via telephone.
Genuine Career Progression.
Monday-Friday Shifts (8:30am-4.45pm/ 11:00am-7:00pm) rotated weekly.
Send us your CV and cover note for immediate consideration

Check out our website to learn more and find us on Twitter, Instagram, Facebook and LinkedIn.


FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government.

Our teams have been representing leading brands in Ireland for over 28 years.

We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field.
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