Field Care Supervisor

2 weeks ago


Putney, Greater London, United Kingdom Sanctuary Personnel Full time

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Field Care Supervisor to work full time for a domicilary care company in Hyde Park House, London.

The salary for this permanent Field Care Supervisor job is up to £25,000 per annum.

Main duties:

  • Supervising and mentoring care assistants, often being their first port of call
  • Completing care assessments for new clients
  • Inducting new workers and providing direct training to care assistants
  • Take part in the outofhours emergency oncall rota as and when required
  • Effectively deal with emergency oncall issues, e.g., covering calls either directly or indirectly when care assistants are sick or absent
  • Record emergency calls and pass the information to the appropriate parties
  • Dealing with customer inquiries and promoting the service to potential customers
  • Carrying out spot checks to monitor the quality of care provided by care assistants
  • Supporting and monitoring the implementation of quality assurance processes and agency policies and procedures
  • Overseeing the delivery of care and support
  • Providing direct care, when care assistants are unavailable or to plug gaps in staff rota
  • Contributing to service user assessments, quality assurance, risk assessments, care planning and reviews
  • Compiling and maintaining accurate records including care plans, medication and financial transactions
  • Ensure that all changes to care schedules and care plans are reported without delay to the registered manager
  • Ensure all reporting and recording procedures are up to date

Requirements of the Field Care Supervisor:

  • Legally eligible to work in the UK
  • We are unable to sponsor visas
  • NVQ Level 3 in Health and Social Care (or currently working towards)
  • Experience working in the community as a care assistant
  • Experience working in a similar supervisory role
  • Experience working with clients, in particular, those that may have additional support needs
  • Good written and verbal communication skills
  • Own a smartphone with access to data
  • Own a laptop to use at work

Contact:


With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.


Reasonable Adjustments:


If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity.

With this information, we will provide appropriate support to you throughoutthe process and into your work placement.
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