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Permit Officer

3 months ago

Twickenham, United Kingdom Adecco Full time

JOB TITLE:
Permit Officer - Parking

LOCATION:
Twickenham (TW1 3BZ), Office based.

PAY RATE:
£12.87 paye per hour

START DATE:

IMMEDIATE START
DURATION/Hours: 3-month initial contract/ 36 hours a week

Role purpose:


To review and process parking permit applications submitted by residents and businesses of the borough within agreed timelines while upholding the integrity of the scheme.


Duties & Responsibilities:


Ensure services for both Councils are handled fairly to meet the established standards, as approved annually by the Executives of both Councils.

Provide advice and assistance to managers on relevant service-related issues.

Contribute to ongoing performance evaluation and enhancement efforts, promoting a customer-centric approach and exploring innovative solutions to ensure top-notch service quality and value for money.

Participate in change initiatives within the service.

Knowledge, Skills & Experience:
Understanding of parking permit schemes
Familiarity with application processes
Knowledge of digital enhancement/improvement
Strong communication skills, both verbal and written
Capacity to learn and engage in personal development
Basic proficiency in using standard IT applications.
Adecco serves as an employment agency for permanent recruitment and a business for temporary worker provision. Adecco Group UK & Ireland upholds Equal Opportunities Employment principles.