Head of Independence Group

1 week ago

Sunderland, Sunderland, United Kingdom Hays Travel Limited Full time

The Head of Independence Group will be an integral part of the Senior Leadership team who will make a significant contribution to the business.

The core responsibility of this role is to be accountable for the performance of the Independence Group, as dictated by the boards overall strategy and be a visible figurehead for the Independence Group.

You will be responsible for building firm relationships with all Independence Group Members, working closely with key areas of the business and be required to develop strategies to hit or exceed targets.


Key Responsibilities:

  • Grow the Independence Group organically, via new member acquisitions and take an active part in the recruitment strategy
  • To proactively lead all operational areas of the Independence Group
  • To deliver against set revenue targets and budgets
  • Build relationships and carry out business analysis to identify areas of growth
  • Liaise with key departments to ensure objectives are successfully met
  • Design, develop and implement suitable strategy for the Independence Group
  • Ongoing support for existing members of the Independence Group
  • Attend and play a key part in the Independence Group conferences
  • Drive sales of in house products through the Independence Group

Competencies Required:

  • Experience of leading and managing teams
  • Have the ability to hold and present at Board Meetings
  • To gain new members through networking
  • Seek to establish referrals from existing portfolio of members
  • Highly skilled communicator with strong negotiation skills with a desire to build strong, mutually beneficial business relationships
  • Highly analytical and commercial with a strong command and knowledge of business performance metrics
  • Have a strong planning and forecasting ability
  • Be forward thinking and a team player
  • Be able to prioritise effectively and deliver within preagreed deadlines
  • Have the ability to lead and develop staff members
  • Excellent interpersonal and coaching skills
  • Have the ability to be a successful participant in the Senior Leadership team that provides company leadership and direction
  • Have the ability to interact effectively with the company Board of Directors
  • Excellent organisational skills

Qualifications / Experience Required:

  • Experience of working in a similar role or have 5+ years' experience working in a Senior Leadership role within the travel industry
  • Be able to demonstrate a strong management track record showcasing your experience and having the ability to adapt to your audience

General:

  • To undertake any other duties that may fall into the job criteria
  • To conform with all company policies and procedures including Health and Safety
  • To treat all employees, customers and suppliers with dignity and respect
  • This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

About Hays Travel

As the UK's largest independent travel agency, Hays Travel specialises in providing good value, quality holidays alongside excellent customer service.

We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more.

We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more.

We have been operating for over 40 years, and continue to grow each year.

Our values
Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

  • Supportive
  • Motivational
  • Innovative
  • Loyal
  • Excellent

What it's like to work for us?
Whichever location or department you work in, our people are always at the heart of everything we do.

We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties.

Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues.

As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

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