Support Secretary

6 days ago


Worthing, West Sussex, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

A fantastic opportunity has arisen for two experienced secretaries to join our Rheumatology teams with one post being based at Worthing Hospital and the other post based at Southlands Hospital.

We are looking for an efficient, professional secretary to join our team.

If you have excellent typing skills, are a good communicator with good organisational skills and have a strong desire to deliver outstanding care to our patients, then this could be the role for you.


To support the Band 4 secretaries within the Rheumatology Department and to provide effective administrative support to the clinicians and wider team.


To support the Band 4 Secretaries to provide an efficient and effective secretarial service to the Consultants and clinical teams.

Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.

Responding to patient queries and booking patient appointments.

Distribute Referrals appropriately in Docman as directed by Lead Secretary.

Prioritising work according to changing demands.

To ensure filing is carried out on a regular basis.

To use and obtain information from the Patient Administration System and obtain case notes via the tracking system.


To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.

Receive telephone enquiries from patients, their relatives, GP's and other departments within the Trust and other Hospitals.


To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.


To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.

Providing cover for annual leave and sickness, as required and as directed by line manager.

Submitting clinic change requests to cancel/add/change clinics (in Lead Secretary's absence).

Submit requests for room/nursing for additional clinics (in Lead Secretary's absence).

To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.

Obtaining case notes via the PDT system on PAS system.

Using systems i.e Bighand / Docman / Evolve and Microsoft Office on a daily basis.
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