Account Manager

2 weeks ago

Leatherhead, Surrey, United Kingdom Bytes Software Services Limited Full time

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland.

Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to moderniseand digitally transform their IT infrastructures.


We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally.

There is opportunity to grow and move internally which can be seen through our long-standingemployees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.


  • Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
  • Over 550 staff (plans to double in size over the next 5 years)
  • Winners of an array of industry awards
  • Sunday Times Top 100 Best Places to Work
  • Excellent training and career prospects offered
  • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
  • Supporters of 85+ charities with strong commitment to diversity and sustainability

We grow great people to deliver amazing things - with an emphasis on Personal Growth, Opportunity and Impact.

ABOUT THE ROLE:
Based in Manchester, Leatherhead or Reading

  • Key Responsibilities:_
  • Being responsible for creating and driving sales pipeline and growth.
  • Ensuring profitability while striving to improve the customer's experience.
  • Making sure our customers understand the entire proposition and to understand and demonstrate the value we can bring to customers.
  • Manage customers in the adoption and management of Security, Hybrid Datacenter and Cloud Services as well as enable effective and costefficient sourcing of hardware & software solutions.
  • Develop sustainable and scalable Sales Yield from customers whilst providing excellent service and solutions expertise.

ABOUT YOU:

Qualifications & Experience:

  • Minimum GCSE's (A-C) English & Mathematics
  • Microsoft O365 & Azure Fundamentals
  • A strong background in solution selling
  • Tech Sales background desirable
  • A working knowledge of any of these solutions would be advantageous:
  • Cyber & Network Security
  • Cloud migration & optimisation services (AWS/ Azure)
  • Hybrid Datacentre migrations (storage / networking)
  • EUC (UC)

Core Competencies & Skills:

  • Selfmotivating and a desire to learn
  • Tenacious, resilient, and hardworking
  • Ability to build trust with customers and improve the customer
  • Establishing a professional consultative relationship with customers up to and including C-Level, by developing a core understanding of their unique business needs.
  • Belief and capacity to learn Bytes' Subject Matter Expertise to maintain agility in a fastchanging market and drives increasing Customer benefits.
  • Build positive relationships with customer contacts, vendors, partners & Bytes team
  • Active listening and confidence in articulating complex solutions to Senior IT and Procurement contacts.
  • Commercial business acumen.

Benefits:

  • 25 days holiday per year plus Christmas, New Year & Bank Holidays
  • Health Insurance
  • Free healthy snacks and fairtrade coffee
  • New fully refurbished office
  • Onsite gym
  • Subsidised office massages
  • Christmas/Summer parties
  • Hybrid working model (dependent on role)
  • Hotdesk working model
  • Paid volunteering days
  • Friday free drinks at onsite bar

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