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Account Manager/ Account Lead

3 months ago

Leatherhead, Surrey, United Kingdom Royall Appointments Full time

Title:
Acount Manager/Account Lead - Creative Agency

Location:
Surrey (Flex)

Salary:
£50-55k
Level:Mid
.

Account Lead/ Account Manager

Client:

We are looking for a lively, fun Account Manager for a super cool, creative and caring client of ours.

A full-service engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, productionand technology. They are a communication, engagement and logístical agency for some of the world's leading organizations.

Purpose:

Job purpose:


The Account Managerwill support the Snr Account Lead/Account Lead across a set of key clients as well as being the day to day client point of contact on projects as directed by the Snr Account Lead/Account Lead.


Key responsibilities and accountabilities:

Client/ Account Management

  • Supporting the implementation of Key Stakeholder relationship management
  • Supporting Snr Account Lead / Account Lead in the development & implementation of client retention strategy
  • Understanding and involvement in new business (existing client) strategy and targets
  • Delivery of all client SLA's / KPI's for allocated accounts
  • In conjunction with Snr Account Lead / Account Lead, preparation and timely delivery of allocated RFP responses
  • Supporting the preparation and timely delivery of stakeholder proposals
  • Supporting the Snr Account Lead / Account Lead in the delivery of new client onboarding initiatives
  • Supporting the team on client business reviews
  • Preparation and delivery of client feedback & case studies (both internally & externally)
Project Management

  • Lead on projects for key clients as determined by Snr Account Lead / Account Lead in conjunction with commercial & strategic objectives
  • Oversee project management of allocated client projects
  • Ensure effective handover of projects to operational team(s)
  • Joining key project calls and planning meetings as and when required
Budget Reconciliation & Finance Management

  • Prepare initial budgets and SOW's
  • Management & delivery of Job Log & Project Management GM targets
  • Overall responsibility for client budgets and event profitability
Post Event Reporting & Case Studies

  • Reviewing post event reports in conjunction with relevant operational teams
  • Creation of client presentations to agreed deadlines post event
  • Liaising with internal touch teams to create post event case studies as required
Resource Management

  • Input of timesheet activity on a weekly basis
General

  • Work collaboratively with Board, Peers and all teams to ensure effective delivery of all client projects, including travelling on site as required
  • Attend company training days as and when required
  • Attend company meetings as and when required
  • Undertake any additional task as required to support the business

This position would suit:
Senior Account Manager, Senior Account Manager Events, Client Services Director Agency, Agency Client Services Director, Account Director Live Events, Account Director Communications, Client Services Director Events,Events Services Director, Head of Client Services, Director of Client Services, Account Director Field Marketing, Field Marketing Director, Client Services Director Field Marketing, Project Marketing Director Filed Marketing, Field Marketing Senior AccountManager, Senior Account Manager Field Marketing, Senior Account Manager Live Events, Live Events Project Director/Account Lead