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Neighbourhood Housing Officer

3 months ago

London, Greater London, United Kingdom Adecco UK Full time

Neighbourhood Housing Officer:

-
Public Sector
Local Authority:


Full Time
  • Monday to Friday, 9am to 5pm, 35 hours per week:
-
Temporary Role - 3 months with possible extension:


  • £19.30 per hour PAYE / £25.

36 per hour Umbrella:
-
IT Equipment Provided:

-
Up to 32 days paid annual leave (PAYE only)

The key requirements for this role are:

  • Experience in rent arrears monitoring and rent collection
  • Experience in conducting estate inspections and home visits

PURPOSE OF ROLE:

  • Improve outcomes for Ealing residents by providing a customer orientated service in line with Council values and objectives
  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
  • Maximise income collection through proactive management of arrears.
  • Proactively manage housing assets, anticipate the needs of residents and contribute to a safe neighbourhood.
  • Work as part of a team to deliver excellence, solve problems and deliver value for residents.
  • Provide support, advice and ownership of resident complaints, resolving where possible and coordinating where shared across services and departments.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sadie Nunn