Patient Flow Coordinator

2 weeks ago


Newport, Newport, United Kingdom Isle of Wight NHS Trust Full time
We are recruiting fora Patient Flow Coordinator who wishes to join #TeamIOWNHS.

You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".


This role is focussed on supporting and enhancing the acute mental health inpatient service to provide patient flow through the service.

Discharge coordination will ensure integrated support is made available to patients following an inpatient admission.


The post holder will assist with promoting a transparent process with involvement from the patient, carers/family and professionals involved in the patients care.

Plans for patient discharge will be coordinated from the outset of admission, ensuring patients and their families/carers/advocates are consulted and encouraged to be part of the discharge planning process.

The post holder will be expected to identify any possible constraints to an optimum discharge, providing opportunity for them to be addressed in a timely manner.

The post holder will be responsible for the administration of the daily Patient Status at a Glance (PSAG) meeting and monitoring of action completion from the meeting in addition to supporting the wider MDT with administrative tasks relating to identified actions.


For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below.

To understand the day-to-day responsibilities in more detail please read the full job description document attached.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts.

Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.


We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.


Across Hampshire and the Isle of Wight healthcare services are evolving and transforming to meet the continuing care needs of our population.

Now is a very exciting time to join Isle of Wight NHS Trust as we enter this period of change.


This year Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have strengthened our partnership and formed a group giving us an opportunity to work together to be innovative in improving patient care and outcomes as well as improving the experience and opportunities for our people across the two organisations.


We have also been working with other local NHS Trusts across our region to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight.

Subject to approvals, the aim is for the new Trust - Hampshire and Isle of Wight Healthcare NHS Foundation Trust - to be formed by April 2024.


People employed in our community, mental health and learning disability services by the Isle of Wight NHS Trust on 31 March 2024, will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) on 1 April 2024.

The Isle of Wight NHS Trust will continue to deliver both acute and ambulance services for the island population.


Working for our Trust brings a variety of benefits and we offer many flexible working opportunities; speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.


The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes.

The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

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