![Guidepost Trust](https://media.trabajo.org/img/noimg.jpg)
Connect Service Co-ordinator
2 weeks ago
Location:
Oxfordshire (with travel across the county)**
Reporting to: Community Opportunities Manager
Responsible for:
Staff and volunteer team** (May include staff/ volunteers/external contractors)
Hours of Work:22.5 hrs per week with the possibility of additional bank hours as / when required**.
Salary:
£12/ hour
Guideposts exist to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential.
Purpose
- Provide direct operational support to the Community Opportunities Manager in the effective running of the service.
- Take the lead in developing this as a new service in Oxfordshire.
- Leading by good example, give clear direction and support to the staff and volunteers.
Our successful Senior Support Worker will:
- Take responsibility for making day to day decisions on operational matters, ensuring the effective running of the service.
- Promote the service within the local community and across Oxfordshire to potential new service users, their supporters and other stakeholders.
- Have a clear overview of relationships with all individuals who we support.
- Handle complaints to the service, including monitoring and escalating where appropriate.
- Communicate regularly with individuals that we support and their families and social workers.
- Promote the service internally and externally.
- Lead on processing new referrals to the service.
- Lead team meetings and undertake staff and volunteer supervision.
- Assist in recruitment and induction of staff and volunteers.
- Be responsible for Health and safety within the team/location.
- Report on quality and regulatory monitoring requirements.
- Acts with professionalism and discretion where appropriate in communication with all staff and clients and encourages others to do so.
- Assist in service development within the county and work with colleagues across other counties.
- Compile staff rotas and coordinate visits and efficient use of time and travel.
- Administer client attendance and invoicing.
- Carry out risk assessments on service users and staff as relevant.
- Supervise, appraise and develop staff.
- Leave/Sickness/Payroll administration.
- Manage finances and ensure financial procedures are adhered to.
- Responsible for planning and overseeing staff travel arrangements in and from visits.
- Carry out regular communications with carers/families/stakeholders to keep informed of service updates.
- Monitor and update (where necessary) servicerelated records (client records and contact details, meeting notes etc.)
- Ensures equal treatment of all staff and clients, monitoring, recording and reporting, where necessary, any concerns.
- Provide initial and interim face to face provision of the service to clients as the service develops.
We are looking for someone, who is:
- Knowledgeable and experienced
- Good communicator at all levels
- Able to handle difficult situations
- Takes initiative and is enthusiastic
- Problem solver and selfstarter
- Able to work on own and in a team
- Able to interpret information and draw conclusions
- Able to give and take constructive criticism
- Good line management skills
- Basic financial and budgeting skills
- Excellent interpersonal skills
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